Conrad Indianapolis

JP at the Conrad Hotel front desk was exceptional. From check-in to check-out, JP was professional, welcoming, and genuinely helpful. We had an issue with our room upon arrival and JP quickly worked with leadership to solve our problem. Everything was handled efficiently, and any questions we had were answered with care and attention. Excellent service and a great first impression of the hotel. JP even went above and beyond for our girls and got them sweet treats throughout the weekend!

We stayed here for a work meeting. Our meetings and evening event was in the ballrooms. They were nice and spacious, great food and the acoustics were great. They room was clean and comfortable. We did have a running toilet and informed the staff when we left. The staff was top notch!!!

Had a lovely stay with my wife here for 1 night. We got in late but the staff were very accommodating despite the weather. Valet and room service were exceptionally prompt and everything seemed exceptionally well kept. Water pressure in the shower was a little weak but otherwise fantastic experience.

Stayed here for 9 days while at a tradeshow. rooms were great, clean and the service was exceptional. Front desk was amazing, helpful and always greeted us when we came in or left. we had a number of rooms and all were very comfortable.

Great location, good service, nice rooms. I enjoyed my stay. The highlight was the vegan gluten-free tofu scramble bowl on the in-room breakfast menu! What a delicious surprise. Thank you!

Had a great two night stay here during the month of October. From the moment you walk in it is obvious that this is a five star hotel. The lobby isn't huge but it is very elegant and smells wonderful. The staff I encountered during my stay were very friendly and professional. The room was very clean and comfortable and had a lot of amenities. The bathroom was a good size with separate shower and tub. I loved the traditional elegant decor of the room which separates it from a lot of the modern luxury hotels that mostly look sterile and cold. The fitness center was large and had a lot of equipment to choose from. The lap pool was also very nice which was right next to the fitness center. The only issue I encountered was that the Lounge was closed in the afternoon even though the hours were posted that it would open at 4. As a diamond member, I had planned on using my daily dining credit towards dinner and drinks only to find out it was no longer open but opted for in-room dining instead which was pretty good. Overall I would highly recommend staying here if you're looking for a luxurious hotel in downtown Indianapolis.

We stay at the Conrad every year when we are in town for a swim meet. We always love the hotel and the service This particular trip the night, guest services manager,Oskar, came to our rescue. Oskar provided the most amazing customer service (in the middle of the night)! When my daughter got sick, he brought us Gingerale and chamomile tea and helped remake our beds personally. He was caring, thoughtful, and truly customer oriented He made our experience at the Conrad 10 times better!!