Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

This place is great, it’s an old train depot. There are still old train passenger cars here that they have converted into rooms. Breakfast is about as good as any hotel that has free breakfast so if you choose your hotel based on great free breakfast then this is probably not for you. The staff is however, very friendly and helpful. I would definitely stay here again and recommend it to anyone. It’s location is downtown and within walking distance of some great dining options and has indoor skywalks so you can get from the hotel to the convention center, Lucas Oil stadium, and a nice parking garage without walking outdoors. Beautiful location with lots of history but still a modern stay, very nice.

No real wow factor except at 2am on night one when the train rolls through and the building shakes and you jump up thinking its and earth quake! Lobby is boring, rooms are on the smaller side but clean with nice hot water. Service was good but it's a place to sleep and that's pretty much it. Good clean room with 2 trains or so nightly, so if you're a heavy sleeper this is the place for you!

Stayed at the Crowne Plaza for the weekend and overall had a really cool experience. The standout feature is definitely the industrial aesthetic. The exposed steel beams with visible rivets give the whole place a historic, almost warehouse-converted-into-luxury vibe. It feels unique compared to your typical cookie-cutter hotel. The large common areas add to that charm — plenty of space to relax, meet up with friends, or just take in the architecture. Location is another huge plus. It’s right in the heart of downtown, making it easy to walk to restaurants, bars, and several attractions without needing to drive everywhere. That convenience alone makes it a great choice for a weekend stay. There were a couple downsides, though. The bathrooms are very small and set up in two separate spaces, which feels a bit cramped and awkward — especially if you’re sharing the room. Parking can also be a challenge if you’re not using valet. Finding a spot nearby isn’t always easy, so valet might be the less stressful option. Overall, it’s a solid downtown stay with character and convenience, just be prepared for tight bathrooms and plan ahead for parking.

Positive: Very unique motif, they have train car suites that I didnt realize were available -definitely will come back and stay in a train car next time. Hotel is w/in walking distance of Gainbridge & all the restaurants and bars you could ever want. Great service! Negative: ""

The Crowne Plaza Indianapolis Downtown Union Station is a unique hotel housed in America's first Union Station, an historic train depot listed on the National Register of Historic Places. It retains great character and charm through its grand architecture and preserved elements. A standout feature is the 26 guest rooms converted from authentic early-20th-century Pullman train cars, still positioned on original tracks. These provide an immersive, memorable stay with vintage appeal and modern comforts. The downtown location offers convenient access to attractions such as the Indiana Convention Center and Lucas Oil Stadium. On-site amenities support both leisure and business needs effectively. While the train car rooms deliver exceptional novelty, their narrower dimensions and occasional ambient noise from rail activity are inherent to the design—many guests view these as enhancing the authentic experience. This property earns strong recommendation for travelers seeking distinctive heritage accommodations in Indianapolis.

The location of this hotel is really unbeatable, especially if you are in town for a convention or anything on the circle. The staff were amazing, we stayed over christmas eve and christmas day. The breakfast buffet was probably the best I have had at a hotel, shout out to Ashwin he made our breakfast great and he was so nice. He was super helpful and made sure we always had coffee. Crystal made us feel at home as soon as we checked in and gave us a lot of cool information about the hotel. My only issue was the room, if you get the rail car rooms they are very cool and novel, but they are for sure cramped. The rooms are not the most luxurious in the Indy area, but the beds were comfy and the pillows were soft but supportive. The lack of a TV we could stream to was a downside. Otherwise, amazing stay we would absolutely stay again.

I stayed at the Crowne Plaza 30+ times over the last seven years. We have also had a big customer conference held there with 150 participants. First: The Grand Hall at Union Station is beautiful and makes for a great customer event center. Second: the hotel is under an active train track, so about half of the rooms experience rumbling and shaking from the trains occasionally at all times of the day and night. Third: I have stayed there because it is very close to my office, but also convenient to the main Indianapolis convention center and Colts Football stadium. The rooms are a bit dark and aged, although still comfortable. The showers are standard. (I appreciate that IHG has gone to wall based soap, shampoo and conditioner in their hotels.) I like the train car rooms better than the standard rooms, because they are long and thin. It allows for the TV seating area to feel a bit separate from the bed. The breakfast is extra - so plan on an extra $20+ for breakfast, unless it is included with your rate, The gym is small and only treadmills (3), ellipticals (3) and one bike. Just a rack of dumbbells up to 50 lbs and some exercise bands round out the full gym. Similar to holiday inns, but not up to the par of some of the larger and more prestigious brands.