Norwood Inn Statefare Grounds

TL/DR: bugs! I booked this room for my drill weekend since it was close to the armory & I didn’t wanna spend too much money. I was supposed to stay two nights. The outside of the hotel looks like it could use some upgrading but whatever. I checked into a room on the 4th floor that seemed okay even though there is a lingering smell of cigarettes in the whole building. I opened the curtain to let some light in before settling in & noticed the window was stuck open with no screen. I asked for another room since I didn’t want bugs getting in. The staff was really nice about it & accommodated. I think the room they gave me was supposed to be an upgrade: it was bigger/bigger bed & had a mini fridge. There were bugs in the fridge! Some dead & a few alive crawling around. Bugs all over the sink & a dirty washcloth, I’m not sure how the maintenance staff would have not noticed that. I demanded a refund but had to deal with the third party I booked through as well as figuring out new lodging since I had booked a few weeks in advance. Sorry to the staff for getting sassy but it was pretty unacceptable. Luckily I noticed all this before unpacking or getting too comfortable.

I had a very disappointing stay at Norwood Inn State fair Grounds. The room was extremely dirty and filled with bugs, flies, and even cockroaches. It was honestly one of the least clean places I’ve stayed in, and I couldn’t feel comfortable during my time there. That said, I do want to mention that the staff were genuinely kind and helpful—definitely the one bright spot in the experience. Unfortunately, I won’t be returning. Cleanliness needs serious improvement.

Don't waste your money. There was no fridges in the rooms as advertised. Roaches everywhere. No breakfast as advertised on the website. We woke up this morning to water pouring from the ceiling. My husband took a shower and got maybe 3 minutes of hot water. There is no hot water from the tap, like it's not even hooked up. The room was filthy like it's not been properly cleaned. Stuff all over the walls and while it says no smoking everything had cigarette burn holes through them. Just overall don't stay here. Spend the money to go somewhere else.

Here are the good things about this hotel: The TV works.|Here are the bad things about this hotel: Driving up, the parking lot is full of huge pot holes. We were initially assigned to a room that had not been cleaned. The second room we were assigned had nominally been cleaned but had stray hairs remaining. It has a ground in dinginess that would require some updates to the furnishings and some fresh paint to fix. There was only one towel in a double occupancy room. The staff did bring up another set of towels. The toilet was not working correctly and ran all night. The faucet on the sink blasted water out the back. The ceiling over the window drips. The beds are creaky and sagging with hard, flat pillows. The bathroom was full or roaches and ants. There is a nice breakfast area in the lobby, which creates the logical, but incorrect assumption that there will be breakfast or at least coffee. There is a coffee maker in the room. The coffee maker in the room does not work. There is a microwave in the room. The microwave in the room does not work. That is all I found that was wrong with the place, but that should be enough to make it clear that this is not a good place to stay.

I would give zero stars if I could. My stay at the Norwood Inn in Indianapolis was an absolute nightmare. The moment I walked into the room, I was hit with a musty smell—and to make matters worse, within minutes I saw a roach crawling across the nightstand. I killed it and tried to brush it off, but then I saw two more near the bathroom. Completely unacceptable.||I went to the front desk to request a new room or at least have someone address the problem. The staff was incredibly dismissive and rude. The person at the desk barely looked up and acted like I was inconveniencing them by reporting the issue. No apology, no urgency, just a shrug and, "We can’t do anything tonight."||I ended up leaving and booking a room elsewhere because there was no way I was sleeping in that place. The lack of cleanliness and the terrible customer service made this one of the worst hotel experiences I’ve ever had. Spend your money elsewhere—this place is filthy, and the staff clearly doesn’t care.

I booked what was billed as an Executive room and was sorely disappointed in almost every respect. 1) The room was in generally poor condition, with apparent water damage and other broken or exposed fixtures. The sheets had stains on them. There were several insects that I spotted throughout my stay. 2) My key card stopped working on the second day. The front desk was quick to replace it. One of the members of the cleaning staff also offered to let me in, which I declined. 3) Most of the ice machines on site were broken. As far as I could tell, only a single ice dispenser on the 3rd floor worked. 4) My internet stopped working in the middle of the afternoon. It was out for so long that I ended up setting up my own hotspot just to get some work done. 5) The hall windows were left open at all times, at least on the second floor. 6) Their website lists amenities including a complimentary breakfast (not offered) and a cafe (not present). I didn't even bother to see whether the advertised indoor pool, spa, or gym existed. None of the pictures on their site appear accurate at all, perhaps being taken from a different property. 7) When I brought this up with the front desk staff, I was told that the information was correct on all 3rd-party sites. When I insisted that their own website ought to be correct, I was told that the clerk had been "telling him" to change it for a long time. I would not have booked a room here if I had known any of this, and I will not stay here again.

I think this place is getting bombed with bad reviews by other hotels in the area. I almost passed it up because of the many, many, many bad reviews, but there's nothing wrong with this place at all. No fridge or microwave in the rooms, but everything is clean and undamaged. I dunno, maybe they give different rooms depending on how classy they think you are. Either that or these other reviews are full of it. This place is fine, and a lot cheaper than anything else in the area, don't let the reviews scare you away.