JW Marriott Indianapolis

A very nice hotel within walking distance to several nice restaurants, sports venues and other downtown attractions. Front desk staff was very attentive and helpful. Bellmen were awesome. My only complaint was late night valet was in booth, but did not notice me pulling up to check in. Front desk person asked me for valet ticket and I told her there was no valet. She went and got his attention and my valet ticket. Executive Lounge has wonderful views and is worth the upgrade if you're not a frequent flyer. Rooms appear to be recently redone. One new on- property steak house is under construction. Overall a very impressive property.

Great location to Lucas Stadium and Victory Field. The front desk was very helpful in setting up a late check in (passed midnight). The room is clean. Parking was a little tight (I drive a full size pick up) but it was manageable. The banquet halls are clean and the sound quality is great. Plenty of rooms for hosting events. Every staff person was helpful. Also very nice views!

I recently stayed at this location and it was such a nice experience from front desk to rooms, house keeping, great dining/staff, and the front desk extended our stay because we had a late flight. I also left behind my medicine in the fridge and house keeper returned it to lost and found and HUNTER kindly assisted me ensuring safe and quick delivery!!!! That meant so much and will definitely be staying here again next time we are in town.

Amazing experience from start to finish. Customer service was excellent and the room was clean and comfortable. Decor was newer so it looked fresh and modern. Bed was comfortable though a bit on the hot side for me. Seemed like the sheeting may have been microfiber instead of cotton? Regardless, I would definitely recommend the JW Marriott as a perfect stay in Indy—especially if you need to be close to all that the downtown has to offer.

The hotel itself is located in a prime location for the convention center being attached to most of it via walkways. I would say that the parking is a bit absurd, it can cost up to $59 a day to park in their underground structure. The spots are rather narrow and it seems to fill up brother quickly. The service in the front desk was efficient and they definitely put it on air of luxury with that being said, at its core it is just a simple hotel. The rooms themselves are cleaned regularly as you would expect from such a place, and overall the facilities were for sure above average. If you are looking to stay in the city for convention, there are likely less expensive options outside of the city or nearby, but if you want ease of access to the center as well as to some of the event halls that are often used for conventions, there's no better place to stay than here. Caveat, I would not recommend eating at the restaurant that is attached to the hotel, while the service was acceptable, the food itself did unfortunately not settle well for myself and three other people who ate there. We each had different dishes.

I have never had a bad experience in the last few years I’ve been coming to this hotel. My a few weeks ago stat was just as good as any other. The receptionist took my reservation was kind, and cheerful, which was appreciated after a long day. We chatted a bit while she got me booked into the hotel. Fascinating and warm personality.Everything went flawlessly.

Utilized the Executive Lounge for the first time- what a pleasant surprise!! Meseret and Alex were phenomenal hosts and helped us navigate through the drink and meal options. Highly recommend checking this lounge out- it is also newly remodeled. It is bright and clean- very well layed out space.