Best auto repair shops in Indianapolis: find options near you

I recommend Malless and appreciate the exceptional customer service, communication throughout the process, convenience of appointment time frames, as well as speed of service. I have no doubts in their expertise. I know several people who trust in this shop and have returned when their car needed repaired throughout the years. I too will be returning for future car repair needs. Prices are reasonable as well. Thank you, Malless!

I recently dropped off my 2015 Porsche Macan for a oil change & the service was superb. Total $203 w/ Mobil 1. Clean inside & friendly professional staff/mechanics. Highly recommend!

The staff here are incredibly nice and accommodating. My alternator went dead and I needed the belt replaced as well. They fixed it up in 24 hours or so! For all that, the price was less than I thought it’d be! Definitely some honest, hard working people, and my car drives like it’s brand new.

I have been using Malless Automotive as my preferred repair center for about 2.5 years. The customer service is exceptional, and the service is always on par. Pricing is on the high side, but I am overly satisfied with the service maintenance of my GMC…. You get what you pay for… is my motto!

I took my Ford Escape to the dealer for the check engine light. They gave me a quote of $2500 to correct the problem. I wasn’t having any problems driving the car was only responding to the alert. So I decided to get a 2nd opinion. Malless was able to get me in within 48 hours, their diagnosis was different and vastly less expensive.
I was impressed with how someone always answers the phone (not an automated message and menu of what extension to press). My car was done quickly with great communication and follow up. I highly recommend them!

Mallees has taken care of my vehicles for the past few years and have done a great job every time. Recently I had four wheel brakes and wiring repairs done on my 1ton dually and a torque converter and transmission leaks done on my Cadillac CTS . Both vehicles are running great. Like I said, always a great job on my vehicle repairs!

After having one issue repaired at Firestone and then was told we had a bigger issue with water pump and timing change and needed to take to the dealer. My husband did some research and saw wonderful reviews from Malless Auto shop. The guys there were very nice and knowledgeable about what was needed from the repairs. We had our vehicle back the next day running absolutely smoothly! They have a lifetime customer from our family!!

We found The Auto Center based on Google reviews. I’m so glad we found this place. Greg is very knowledgeable and helped us so much with our vehicle. He was honest with us and told us what our vehicle needed to be back up and running. The turn around time was quick and after the repairs our vehicle ran better than it had in years. We will definitely be returning customers of The Auto Center for our vehicle maintenance and other needs.

I had a fantastic experience with The Auto Center from the moment I called. They got my car in quickly and provided an estimate. What really impressed me was the turnaround—service was completed within three hours and everything was handled smoothly and professionally. They even offered a courtesy drive home so I didn’t have to wait around which was extremely appreciated. Every team member I interacted with was a friendly and had a good sense of humor. It was a pleasure to do business with them and I would absolutely recommend them and will continue to support this outstanding local business.

Made an appointment for the following week to get a suspension squeak looked at driving me nuts. Dropped it off at 8:30am. Figured they’d get to it the following day since there were several vehicles being worked on currently. 3 hrs late got a call with the cause. Ball joints shot. They quoted me a price lower than I prepared for. I have gave the go ahead. Again, I expected it to be done in a couple days which was fine. At 4:00pm I get a call saying it’s done! Amazing. Picked it up the next morning. Issue resolved. So glad I took my Ram here for service. As long as this shop remains around so shall I. Again, I can’t be more pleased.

Honest, quality work!! We’ve had great experiences using the Auto Center on our cars. The owner, Greg, is trustworthy, reliable, knowledgeable, personable, & explains car mechanics in a way that is understandable. He finds creative ways to fix problems to keep cost down. He never tries to upsell us.
The shop is convenient, has plenty of parking, and has good turnaround time. We rely on The Auto Center to fix and maintain all of our vehicles. And, they give back to the local community which we love. We highly recommend them!

I can’t say enough good things about this auto center! Greg has now handled three separate repairs on my 2014 Ford Fusion, and every single time, the service has been outstanding. He’s knowledgeable, honest, and always makes sure the work is done right the first time.

One of the best parts about coming here is their 100 days same-as-cash financing option—it’s a lifesaver when unexpected repairs come up. It gave me the flexibility I needed without the stress of immediate payment.

I highly recommend this place for anyone looking for dependable auto repair with great customer service. Thank you again, Greg and team!

Darlene Benslay

My car had an unexpected issue and Greg was able to get me in the same day. He quickly diagnosed the problem and explained it to me in layman terms. The work was completed on time and the estimate was on target. I wouldn’t hesitate to recommend Greg and will definitely return to his garage for service.

I can’t say enough good things about The Auto Center! From the moment I walked in, I was met with friendly, welcoming staff who genuinely seem to care about their customers. Greg, the owner, runs a fantastic shop with a focus on honesty and integrity — something that’s increasingly rare to find these days.

What stood out the most was how transparent they were about my service options. I never once felt pressured or upsold into anything I didn’t need. They explained everything clearly, gave me their honest opinion, and let me make the decision that worked best for me. That kind of approach builds real trust.

Honestly, I wish I had found The Auto Center years ago when I had older cars that needed more attention. It would’ve saved me a lot of hassle and doubt dealing with other shops. I’m so grateful to finally have a local mechanic I can rely on, and I won’t be going anywhere else.

If you’re looking for trustworthy service and friendly, knowledgeable people — this is the place. Highly recommend!

I was treated with respect, the waiting area and bathroom were nice and clean. I bought a 2002 Lexus and wanted to make sure it is road worthy. My car was gone over, just needed regular maintenance. Thank you Cangany Auto for not taking advantage of an old lady!

They took care of my car, including a comprehensive quality control testing program to ensure the problem was fixed forever. I recommend this team. Based on their excellent service, I have decided to bring all our family cars for services and maintaince here. They are the best in the business.

This truck repair was the stuff of nightmares but Mike and his team came through. 7-weeks, multiple calls and emails to an obstinate warranty company, and one ridiculously busted Ecoboost F150 (don’t ever buy an Ecoboost!!)

The whole process of getting this truck repaired was rough. There were delays I didn’t think should have been delays and questions about costs, but I have to hand it to this shop: when everything washed out at the end, I felt like they genuinely had my back and wanted to make sure I was a satisfied customer. I’m sure they’ll do the same for anyone else who takes their vehicle to them.

New air conditioner system, and belt on husband’s 2000 F150 Truck! Shiney/New! Service with a smile! He’s happy! For over 10 years! By

I’m from Mississippi I got a vehicle from around in the area I’m not going to bad talk the company I got it from but when I started having problems with it I was told to bring it here. Hands down the most reliable, trustworthy, upfront, nicest, people I ran into. They tried their best and when the insurance company didn’t want to replace what was going on with my vehicle the guy Mike was so upfront with me. Let’s just say I got out of a bad deal and my 5,000 back. I would HIGHLY recommend!.

Very professional, checked in with me several times while I was there with updates, took less time than id anticipated, and they didn’t try to sell me things I didn’t need. Sent me an afternoon report I wasn’t expecting showing all their checks and conditions. Great experience!

Great service at a reasonable cost. The customer service personal at the front desk are polite,
Listen, and attend to your auto concerns. We moved from Michigan two years ago and this is the first establishment that took care of concerns in a timely manner with a Smile. As long as we live here this will be our car home. From oil changes, routine maintenance etc. this is where you should come! Service completed usually within 1 day, or a couple hours.
Lastly, I have a 2012 Audi and they handle foreign vehicles great and my Audi baby is in tip top condition!

This space is so amazing! Not only are the mechanics trustworthy and talented, the staff is also kind, helpful, knowledgeable, and family-oriented. I love coming here! The environment is peaceful and there’s even a work station to get tasks done while your car is getting fixed! Definitely the best mechanic shop in Indianapolis, Indiana!!!

Terrible Experience.
Dropped my car off due to an oil leak on a Monday and did not get a diagnosis call until Thursday which they stated the leak was due to a valve gasket and gave me the price and stated it would be completed by the next day. I called Friday evening after not hearing anything and call did not go through for whatever reason. Called again Saturday and was told it would be done Monday morning. The amount of time they take to complete anything is ridiculous for starters. Around 10am Monday they called to say it was completed and I picked up the vehicle close to closing time. By Thursday vehicle was leaking again but I wanted to keep an eye on it because I thought it could have been from AC being used. However leak continued so I dropped it off Monday morning and was then told my oil pan was wet and I asked why that wasn’t found when my car was at the shop for a full week and was told “there is more leaks but we work on the bigger leak first” however when I picked up I confirmed what they told me(also what was on my invoice) was all that needed to be fixed and was told yes therefore I paid the amount due. After speaking to the owner Chris he stated the air intake tube is also wet with oil. He then told my dad that it was my turbo tube(that I don’t believe I even have) and that I need to get a second opinion basically because they don’t know what they are doing. I will NEVER bring any vehicle of mine to Trinity Brothers or suggest anyone bring theirs. They are unprofessional- while speaking with my dad he was constantly called “bro.” They do not care about anyone’s time. They seem unknowledgeable. Do not recommend.

Before any sassy response is left in rebuttal to my honest review…after admitting a wrong diagnosis they stated they would refund me ” but the valve gasket did still need to be replaced but that wasnt the main issue, the least I could do was pay for the parts which were 50 sum dollars.” But still was trying to keep $75 of the refund. That did not sit well with me because now I need to pay another shop to do what could not do. I ended up paying 67 for a diagnosis that was wrong. They were my second mechanic and the original mechanic confirmed the valve gasket had no issue when they checked the car. Basically my take away was Trinity Brothers just picked something to “fix” to get paid.

If you want quality work and your time not wasted please find another shop

Brought my truck in with a small fuel leak after a buddy messed up the fuel filter and slightly stripped the line. I told them everything twice and even said it felt like a fuel pump or injector issue. They kept it for a week, claimed it was fixed. I turn the key, gas pours out. They fixed the filter and line, but ignored the fact that I said it stalled before that, so they blamed the timing belt, but my truck doesn’t have a timing belt, it’s a chain. That’s how I know they weren’t checking their work.

They never listened, never inspected anything, just threw guesses and ignored facts. My mom sent it back they still didn’t bother. Just “timing belt” on repeat like clowns.
Took it to Midas a block away. Fuel pump. Fixed. 48 hours. $770. Done.
These people wasted a month of my life and left my truck messed up. Lazy, unskilled, and straight-up dangerous.
Don’t walk, run. And if you already dropped your car off, go get it back before they kill it.

-Attached is the receipt from Midas.-

I am so incredibly grateful for the team at Trinity Brothers. They truly saved me and my pup after my AC went out on the first day of a cross-country road trip. They were efficient, helpful and kind. They truly saved my trip and I am so glad that I stumbled upon them when I needed help. Highly recommend!

I thought they was cool I get to my car to pick it up n my shyt was ransacked. Everything taken out of my glove box, everything taken out of my center console, shyt all on the floor, I had two lighters in my car those are gone now, took a bunch a change out of the center console and I sent my shyt up there wit everything put up. It’s always support black businesses but then you go in and they lack professionalism because you’re black. Biting off way more than they can chew don’t take yo shyt up here.

Took my car in for brakes, rotors and belt replacement. Called to schedule the repair and was told to drop it off and the would get to it. I dropped it off Tuesday Night, the car was not moved until late Weds. afternoon after I called numerous times. I was give a quote for the repairs and I agreed to the service. I was called the next day to advise that they couldn’t get the lug nuts off of one of the tires but would do what they can. My father was a mechanic most of his life so I understood sometime that happens. After finally having the car for 3 days I picked it up only to be handed a bill that was more than $100 more than what I was quoted. At NO POINT did anyone advice me that the services would be more. (Like every other mechanic I’ve ever used). I was told the additional charge was because it took more work than expected to get the lug nuts off one of the tires. The billing stated did not list my original estimate (I guess they didn’t want proof of the jack ip in price). I am not a fan of businesses using “Christianity” as a marketing tool only to turn around and do some questionable invoicing. I had used their services when they were at their old location for my daughters car and I’ve even referred others to them. In 3 of the 4 people that went to them a similar price hustle occurred. I have no problem paying for services. Even ones that were already high before the gouging. I like to support local businesses. But not local businesses that have questionable practices. FUN update: the next morning I awoke to a completely flat tire and upon further inspection saw quite a bit of damage to my alloy rims. I had to pay $125 for a tow, $75 for a used replacement tire. And now must order a replacement rim at a cost of $267

Will definitely fix the issue. Great guys good communication. Will always take my car here for anything!

Kathy and her team have been wonderful to work with!! I went in at the beginning of April for a diagnostic after being given a laundry list of things supposedly needing done by my dealership, and half of them didn’t need doing after all!

Now ~2 weeks after having the repairs done that *were* needed, my car is running beautifully. I scheduled my repairs for nearer the start of the day, and everything was complete by the early afternoon the same day I took it in. There’s no pushiness whatsoever, and I feel that myself and my car were well taken care of. Definitely will return the next time I need any car work done!

This was the best experience I’ve ever had at a mechanic. I am just blown away by their professionalism and great quality work. Out of any mechanic in Indy this is the one you should go to.

Kathy, Bob, and Steve have always taken exceptional care of my vehicles. Very straightforward, honest, and fair. 100% recommend and support them as LOCAL, small business!

I had a wonderful experience at Downtown Car Care Center. Kathy was so kind and communicative, and helped me with my problems with my accessory belt and tensioner. I had been waiting for two weeks for another shop to fix it, and it was at Downtown Car Care Center for less than 24hrs. Will definitely be recommending and using again in future instances.

At Downtown Car Care I know that I can trust them to keep my car running well without charging for unnecessary services. Just had a servicing done for a 2000 mile road trip that I’m taking. Specifically asked them to check all hoses and belts as well as tire tread and to complete any necessary work to make sure I won’t have issues on the trip. Expected a bigger than normal bill when I picked it up, but they said it all looks good so they only did the oil change. So refreshing not to be taken advantage of as I have experienced at other auto repair shops, particularly as an older woman.

I have visited Downtown Car Care Center twice and both times I’ve left extremely happy. I’m a student in Indy so the location is very convenient. Recently, I got an oil change for an excellent price, cheaper than the previous place I went to. I really enjoy Kathy, she is very friendly and took it upon herself to teach me how to check my oil level. I made a request for an appointment online and they approved it in less than 12 hours. I was able to get my car in for my oil change asap and it was done within a few hours. Last time, I had a more emergent issue with my car so I called and was able to get in AND FIXED within the same day. I don’t leave reviews often but I have left a review both times I’ve went here due to the awesome service!

I just moved to Indy and was skeptical about bringing my car anywhere (other than my hometown). Downtown Car Care Center Indy got me in the next day! They addressed all of my concerns and Kathy even explained in greater detail using pictures and models about what was happening with my car. The prices didn’t break the bank either. Highly recommend.

Was looking for a great German shop for my 06 E55 Merc and avoid the dealerships. Brad and his team got me in for an oil change and recommended getting the brake fluid changed, which was very reasonable and they were able to do it while I was there. These are car guys and it shows. They took great care of my E55. Highly recommended, reasonable and a very knowledgeable team.

Autohaus Merkle is great! Brad and Trask provided excellent customer service and took care of my VW. They were thorough and took the time needed to dig deep into an issue with my vehicle. I appreciate it, thanks!

I needed annual maintenance on our Macan and they got me in quickly. They are very knowledgeable about the Porsche brand and completed the work in an expeditious manner. They were up front and open about the service to be provided. I’m very pleased with the service.

If I can, I had absolutely give them zero rating. The experience has been absolutely horrible with them. I’ve been in the car business for 10 years. Worked with all kinds of shops. These guys are just a rip off. Charge me four times to install a new pump and program it Instead of fairly diagnosing, the vehicle telling us what it needs and Repair at once they will keep asking you for more diag fees stay away take your car somewhere else!

Did a great job. I had my car code diagnosed from an auto part store, took it in with me and they were able to pinpoint about where the problem was and did their own analysis. They sent me their findings along with a complete walk around of the car and I could approve what I wanted done. They did the approved work and were very straightforward and polite. I had a very pleasant experience here and would be happy to bring my car back to them for any other work. Thanks guys

My wife and I take our Audi TTRS coupes to Autohaus for regular service, repairs and frequent inspections prior to our track weekends. Scott and his team could not be more professional or thorough in the way they treat our cars. They’re always dutiful in communication, quoting and timeliness. We have to drive nearly 50 minutes in one direction to get to them but based on the experiences we’ve had in the last few years, we wouldn’t go anywhere else.

We continue to be very pleased with the service team at Autohaus Merkle. We began using the Autohaus Merkle team in 2023 for our 2009 VW TDI Sportswagen and 2013 VW CC. The service is informative and costs are transparent, overall price is reasonable and the team is courteous and obviously very skilled. We live in Brown County and while we have over an hour commute each way, it is absolutely worth the drive.

Brought my 2015 Audi Q5 in for engine mount replacement and it only took 5 hours. They were super professional and efficient. When I went to pick up my car they left a personalized note on my dashboard and cup coasters in my car. I will always come back here. I typically take to my car to the dealership but never again. I have never received such amazing care for my car and wonderful customer service for myself from a repair shop. John was superb!!!

I am very impressed with how My Car Doc does business. They are fair, professional and do great work. My son’s truck had serious issues that made it dangerous for him to drive. They found all the issues, provided photos of everything and gave me a full diagnostic report. The report is so detailed and lists things needing immediate repair, things that can wait (oil change, etc) and things that are running as they should. The turn around time is so quick. They even sent a thank you card. All my family and friends now take their vehicles to My Car Doc.

We had a problem with our rear differential and My Car Doc took an amazing care of our car! John is extremely nice and engaged with my 15 month old son while explaining to me the process of repair.
He also answers emails SUPER fast and the entire time showed me they knew what they were doing and made me feel comfortable about it.
They have fair prices and a good payment plan option if you aren’t able to pay it all at once.
I highly recommend their services and will definitely use it again!

I love this place so much! They are very upfront about costs and give estimates before completing any extensive work that they find on their complimentary inspection. I highly recommend My Car Doc. John is a very kind person! I was also left with a few little gifts after yesterday’s service, including a small succulent and some native wildflower seeds.

Always a great experience at My Car Doc! John and his team are thorough and helpful. Even a hand written note left in my car! Nothing better than being able to completely trust my mechanic!

Had to find a new repair shop & this place is amazing! I’ve only had excellent service here. They are thorough, kind and professional. The extra thoughtful details like goodie bags, birthday gifts and notes make this place surpass my expectations for repair shops. Especially as a woman I feel confident in their service & that I am not being taken advantage of. John is the best!

I recently had some issues with my brakes and was getting the runaround at Jiffy Lube so decided to try My Car Doc based on some recommendations. It was really easy to schedule an appt. I did have to call after having trouble with the online system but they were receptive when I flagged the issue!

The staff were very friendly and transparent throughout the whole process. It was my first time in so they did an inspection of the whole car to make sure they caught everything. They give you a report that includes pictures and notes as well as short videos to help you learn about your car if you don’t know about certain parts. Everything was categorized by how urgent a potential repair was but you still have the flexibility to choose exactly what you want them to fix before they do any work!

I even had a little goodie bag waiting for me when I picked up my car. Will definitely be going back!

Had an appt for them to check out my brakes and suspension and within an hour of their having opened (I’d done overnight drop off), they’d called and advised what was necessary versus what could be postponed along with a really good recommendation of how long each of those things could wait. I got a quote for the things they were going to do that was extremely reasonable, and when I came in to pick up the car and pay only a few hours later, it was actually over $100 (maybe closer to $200) less than even the quoted amount, so to say I’m happy with them is an understatement. On top of that, the service advisor was super friendly. I’d been nervous to take my car in bc I’d never gone to them before but also haven’t really gone anywhere in Indianapolis for significant repairs since moving here, but am wicked glad I went to Ty’s.

My go-to auto-care, Ty’s Automotive, since I moved here in 2018. Recommended to me by a neighbor and have used their services now and then since then. Yesterday, most recent. Ty personally helped diagnose condition of my car after dash Check Engine light came on. No charge. Always, honest and professional – top-notch mechanics/people!

Ty is Indy’s Scotty Kilmer, the famous You Tube Old School mechanic. Been going to see Ty for 15 years after finding him on Angie’s List back in the day when you could trust the list before the company was purchased by unscrupulous Home Advisor. Ty won the prestigious Super Service Award every year! I love taking my car to Ty. He never ever sells you things you don’t need because he has plenty of business and is not corporate chain with sales goals. Every visit is top notch professional and stress free with gentle prices. Today my 2010 Toyota Avalon (I call her “Cream Puff”) got new rotors, tire rotation, full synthetic oil change, bulb replacement, cabin filter and thorough car inspection. The bill wasn’t high and came to under $600 and only took 1.5 hours. The wait room is big and spacious, nice customers to chat with and family feel to the very clean shop. There’s even an office cubicle if you want to work while you wait. All of his mechanics are kind and professional and VERY knowledgeable. He takes all the stress away and knows his stuff.

Took my car in for a check engine light issue. Within an hour they were calling me to let me know what was going on, and I was able to pick my car up an hour or two after that. They explained everything with transparency, and did not try to make me pay any more than necessary.

The last place I took my car for a check engine light issue, I was required to keep my car there up to 3 days and had to pay for a rental out of pocket, and then found out they didn’t look at my car until end of day the second day they had it, and I was the one who kept calling them to ask for updates.

So I was incredibly appreciative of Ty’s speedy, reliable, and affordable service. Will definitely be using them in the future and can’t recommend them enough!

Had a great experience. They are kind and professional and got my car running again quickly.

They showed amazing integrity in our conversations by being clear with exactly what they thought the problem was, what the next steps are, and by back tracking installation of new parts when they later discovered that the old part still worked fine and the problem was elsewhere.

They went above and beyond my expectations and Ty’s will be my (hopefully infrequent) go-to for mechanic needs.

Thanks guys!

Ty’s has done so much for me and my Jeep Liberty. About a month ago came in for new shocks and struts and my ride feels much smoother especially on those front struts. Now I am back with a whole new set of problems that I needed looked at. They were able to fix this awful burning smell coming from the engine area and they fixed my braking and my ride has never felt smoother until now. Turns out my front rotors were warped and they were very honest telling me that my pads still had plenty of life left and I feel like any other shop would try to upsell me and say I need new pads and everything but not Ty’s. Ty’s has always been very honest. I also had a heater problem and they put so much time and effort working on that and you can tell the level of commitment that this place has to your vehicle every time you bring it in. You can tell that they are not so much worried about just getting cars off the lot as much as they are about actually fixing the problem and doing the job right and I appreciate that so much. I want to personally thank the technician Paul he worked so diligently and put so much time and effort into the Jeep Liberty and I’m looking at old repair orders and I see that he is assigned my vehicle a lot of the time and I can’t thank him enough and express my gratitude and that also goes out to Ty himself and all of the other technicians that have helped me with my car. Actually a few months back was having trouble with my battery so I swung into Ty’s and I didn’t even have an appointment but they stopped what they were doing and diagnosed I had a leaking battery put in a new battery and sent me on my way. Thank you Ty’s so much.

They had great customer service skills, answered all my questions, and explained everything they were going to do beforehand. Highly recommend!

I have been taking my vehicle to NEA for years. The service is great! The mechanics are fast and reliable, they take the time to explain what the issue is. Julie always makes it a point to explain, in detail, what needs to be done and always makes sure that you understand. The staff are friendly and welcoming. Great service across the board.

My mom came in for service and was treated fairly . She went to a previous shop and the shop manager was extremely rude to her . Julie and her team were very inviting and displayed great customer service . The techs were very friendly. She was in and out in no time. My mom will definitely be coming back for future services . I appreciate all the hard work your staff does, it doesn’t go unnoticed.

I found out about Northeast Auto via AI… a great find! New brakes and rotors all around on my GMC Acadia… No surprises, work was done promptly and delivered within the time promised.

My new ‘go to’ service center!

By the way, prices were competitive! Service was top shelf.

I LOVE Northeast Auto Service!!
Everyone I’ve met there are incredibly kind courteous and really helped me out when I was in a bind. I had my clutch replaced , new break pads & rotors, plus an oil change. Its really hard to find an Auto service place that I can absolutely trust. This place is that! Im thankful for the owner whom I have been told is and kind, honest and fair. I will never go elsewhere.

Can I give these guys 10 stars for going the extra mile for me? This is by far the best auto work I have ever received. They not only fixed what I came in for, but also they cleaned my battery terminals, greased them, cleaned my engine cover, and secured my muffler.
They chose quality parts for replacement and kept the price reasonable.
They even gave me time to do my own research so I could come to the most practical conclusion, which was the one they gave me.
If that doesn’t demonstrate aptitude and quality of service I don’t know what does.
Best auto mechanic on the northeast side. Hands down!

I have been taking my car to Northeast Auto for nearly 2 years now. I was referred by my insurance company and now use them exclusively.

I’ve had nothing but professional treatment from all but the front desk manager (Julie) is amazing. She goes above and beyond for her customers, ensured I stayed informed on all my repairs.

I even purchased a vehicle from a local used car lot, and had their mechanic look the vehicle over. He identified multiple issues that I decided to return the vehicle to the dealership to return the vehicle. I was able to make an informed decision about my vehicles.

Great job by all. I will 100% be returning to this auto shop.

Note for new customers: they have limited space for cars as they can’t keep them in the lot overnight- best to call ahead to check if they can get you in!

This was my first time here- I was recommended by a friend. The service was quick and reasonably priced, and Julie (Julia?) Was great to chat with while I waited. While I hope I don’t have anymore car troubles, I’d look forward to coming here if I did. Thanks for all your help!

Update to 5 stars because they found the missing part and the owner was extremely nice about it

Update to 2 stars…they said they “found one”. I haven’t seen it yet.

Took my car and asked them to go through it for me so my grandson can be safe. They did not. After replacing the ignition coil, they sent me home with assuming a leaking power steering pump and they kept the cover/sheild off my engine. They “can’t find it”

I gotta give a 3 for now. I got my car back and had to take it back a week later. Now, Im not saying the problem wasn’t fixed, but it sure came back. Ill just have to see when I get the car back. Ron..you have amazing customer service skills, and you made it easy to not be pissed, even though I still am. Just trying to be patient. Definitely not buying foreign again.

Attention everyone!!!!! we have been going here for many many years. My dad has always been in great, standing with the owner ! Never had any trouble with our vehicles they always fixed in a short time and with perfection. It saddens me to say that we trusted his son thinking that we would get the same respect and outcome as always before but this time my dad took his car and an had dropped off. We paid over $500 for services we got our car home to find it smoking after filling it back up with gas so I called and had the car dropped back off. if they ran it an tested it Within 15min they would of seen so I gave it a week when he never called. I finally got a hold of somebody and told them we were trying to come get the car. AAA got there and there was no car now!!. Remind you when I talk to the man he said OK thanks for letting me know they’re coming! they went behind my dad’s back. Without signing any paperwork or having any approval and junked, his car did not offer him the junk money even. but that’s besides the point. the point is how are you allowed to junk somebody’s car that you were supposed to be working on how can you do this to your father’s customers you took his business over and this is how you treat his customers this is not fair. My father is elderly, and that was the only car he had and this man just took it out from him! he has no regard or care in the world to how this affected my family. He did not call. He did not ask for permission he did not have anything signed. He just took the car and disposed of it that is not fair, nor how you treat your customers for many years. Please be aware what happens to the returning customers let alone the elderly when they intrust that their vehicle will be safe!!!!

I just moved back to the area and remembered this great family owned shop. My 2004 CRV needed a new AC compressor the week of the terrible heat we had. Ron and Ronnie got it in and fixed within a few days for a reasonable price. Glad this shop is still here and onto the third generation!

Ron was super nice and explained everything very well! I didn’t feel like he over priced me I told him what was going on we got the parts and he had me out the next day! Great shop I would give them 10 stars if I could !

Random occurrence with amazing results.

My 2009 Honda Pilot was showing just about every light on the dash it could, and, at times, they were flickering with immense distress, prior to no acceleration response and eventually dying.

I replaced the battery before getting to this point, and while that helped for a few days, the issue returned and in worse fashion.

I was driving to connect with my wife and take the car in to the dealer and it died right in the Get Fit parking lot.

Should I call a tow-truck, where should I go?

I calmed down and remembered there was a mechanic in the same parking lot. I walked over and was greeted by Ronnie.

I told him I thought it was the alternator, and he didn’t disagree.

He said get it here and we’ll look at it tomorrow.

I was instantly pleased with Sincere’s “get it here, and we’ll get to it ASAP”, however, I didn’t know what to expect or if I would face a fair price considering I couldn’t take it elsewhere without towing it.

I got a call the next morning and it was Ronnie. He said it was the alternator, he gave me a price, and said it would be done by the end of the day; the next day!

The price was a good deal, nothing inside of me thought to haggle.

The work was done and I was off and driving.

While there, I asked that they drive it to make sure all was well with the alternator, and maybe give me a consultation on the suspension. They did so and I was able to talk with Ron this time.

He gave me two quotes, the full fix and a minor one. I took him up on the minor one and my goodness is there a tremendous difference.

So now all is well, until, something else showed signs like my original problem, but it wasn’t that.

The air intake tube had a break in it. This part had been simply slid into place for years with no clamps.

They took me straight back in, and the next day, another fair price, and the work was done.

Seriously, if you’re in a bind, Sincere Auto Care is a savior!

They’ll work on any car make from 1997 forward, with the one exception that it not be a European car. I think we all know those cars have their “niche” requirements.

So if you’re driving anything else, need a mechanic you can trust, and you’re willing to leave it with them, this is the place.

No appointments! They move through 50 cars a week, easy!

All-in, I spent around $1500 in three visits: two must-fix, and one voluntary decision because they earned my trust.

This doesn’t include the cost of the battery, which wasn’t damaged despite the relationship between it and the alternator:)

Need I say more. An Irvington/Warren family business doing right by you!

Excellent Service experience overall. Personnel down home straight shooting from first phone call to picking my vehicle up. Runs top notch!!! Ron and Ronny and company have a lifelong customer. Highly Recommend Them. Sincerely Satisfied!!