Northeast Auto Service
📍 auto repair shops in Indianapolis
Northeast Auto Service is described as a reliable shop that combines clear diagnostics with fair pricing and prompt attention. Technicians demonstrate professional skill and explain repairs so customers understand steps, which builds trust. The atmosphere is marked by respectful service and a no-surprises approach that keeps vehicles safe and customers confident in returning. Their customer care stands out, with timely updates and a worry-free estimate process that respects time and budget.
With a focus on quality workmanship and transparent pricing, Northeast Auto Service positions itself as a dependable partner for ongoing vehicle care. The team prioritizes customer understanding, offering concise explanations and practical recommendations that align with needs and budget. Their efficient scheduling and consistent communication minimize downtime, making repairs predictable and reassuring while vehicles regain peak performance and safety standards.
Information about auto repair shop in Indianapolis - Northeast Auto Service
- Wheelchair-accessible car park
 - Wheelchair-accessible entrance
 
- Oil change
 
- Mechanic
 - Toilet
 
- Appointments recommended
 
- Credit cards
 - Debit cards
 
Customer Reviews
Northeast Auto Service has a rating of 4.6 out of 5 based on over 210 reviews on Google
I have been taking my vehicle to NEA for years. The service is great! The mechanics are fast and reliable, they take the time to explain what the issue is. Julie always makes it a point to explain, in detail, what needs to be done and always makes sure that you understand. The staff are friendly and welcoming. Great service across the board.
My mom came in for service and was treated fairly . She went to a previous shop and the shop manager was extremely rude to her . Julie and her team were very inviting and displayed great customer service . The techs were very friendly. She was in and out in no time. My mom will definitely be coming back for future services . I appreciate all the hard work your staff does, it doesn't go unnoticed.
I found out about Northeast Auto via AI… a great find! New brakes and rotors all around on my GMC Acadia… No surprises, work was done promptly and delivered within the time promised. My new ‘go to’ service center! By the way, prices were competitive! Service was top shelf.
I LOVE Northeast Auto Service!! Everyone I've met there are incredibly kind courteous and really helped me out when I was in a bind. I had my clutch replaced , new break pads & rotors, plus an oil change. Its really hard to find an Auto service place that I can absolutely trust. This place is that! Im thankful for the owner whom I have been told is and kind, honest and fair. I will never go elsewhere.
Can I give these guys 10 stars for going the extra mile for me? This is by far the best auto work I have ever received. They not only fixed what I came in for, but also they cleaned my battery terminals, greased them, cleaned my engine cover, and secured my muffler. They chose quality parts for replacement and kept the price reasonable. They even gave me time to do my own research so I could come to the most practical conclusion, which was the one they gave me. If that doesn't demonstrate aptitude and quality of service I don't know what does. Best auto mechanic on the northeast side. Hands down!
I have been taking my car to Northeast Auto for nearly 2 years now. I was referred by my insurance company and now use them exclusively. I’ve had nothing but professional treatment from all but the front desk manager (Julie) is amazing. She goes above and beyond for her customers, ensured I stayed informed on all my repairs. I even purchased a vehicle from a local used car lot, and had their mechanic look the vehicle over. He identified multiple issues that I decided to return the vehicle to the dealership to return the vehicle. I was able to make an informed decision about my vehicles. Great job by all. I will 100% be returning to this auto shop.
Note for new customers: they have limited space for cars as they can't keep them in the lot overnight- best to call ahead to check if they can get you in! This was my first time here- I was recommended by a friend. The service was quick and reasonably priced, and Julie (Julia?) Was great to chat with while I waited. While I hope I don't have anymore car troubles, I'd look forward to coming here if I did. Thanks for all your help!
Information about Northeast Auto Service
Address
Northeast Auto Service is located at 5155 E 65th St, Indianapolis, IN 46220, United States
Phone
The phone number of Northeast Auto Service is +1 317-475-1846
Website
The website of Northeast Auto Service is: autorepairindy.com
Business Hours
Monday: 07:30–18:00
Tuesday: 07:30–18:00
Wednesday: 07:30–18:00
Thursday: 07:30–18:00
Friday: 07:30–18:00
Saturday: 08:00–14:00
Sunday: Closed
