Ty's Automotive

Had an appt for them to check out my brakes and suspension and within an hour of their having opened (I'd done overnight drop off), they'd called and advised what was necessary versus what could be postponed along with a really good recommendation of how long each of those things could wait. I got a quote for the things they were going to do that was extremely reasonable, and when I came in to pick up the car and pay only a few hours later, it was actually over $100 (maybe closer to $200) less than even the quoted amount, so to say I'm happy with them is an understatement. On top of that, the service advisor was super friendly. I'd been nervous to take my car in bc I'd never gone to them before but also haven't really gone anywhere in Indianapolis for significant repairs since moving here, but am wicked glad I went to Ty's.

My go-to auto-care, Ty's Automotive, since I moved here in 2018. Recommended to me by a neighbor and have used their services now and then since then. Yesterday, most recent. Ty personally helped diagnose condition of my car after dash Check Engine light came on. No charge. Always, honest and professional - top-notch mechanics/people!

Ty is Indy's Scotty Kilmer, the famous You Tube Old School mechanic. Been going to see Ty for 15 years after finding him on Angie's List back in the day when you could trust the list before the company was purchased by unscrupulous Home Advisor. Ty won the prestigious Super Service Award every year! I love taking my car to Ty. He never ever sells you things you don't need because he has plenty of business and is not corporate chain with sales goals. Every visit is top notch professional and stress free with gentle prices. Today my 2010 Toyota Avalon (I call her "Cream Puff") got new rotors, tire rotation, full synthetic oil change, bulb replacement, cabin filter and thorough car inspection. The bill wasn't high and came to under $600 and only took 1.5 hours. The wait room is big and spacious, nice customers to chat with and family feel to the very clean shop. There's even an office cubicle if you want to work while you wait. All of his mechanics are kind and professional and VERY knowledgeable. He takes all the stress away and knows his stuff.

Took my car in for a check engine light issue. Within an hour they were calling me to let me know what was going on, and I was able to pick my car up an hour or two after that. They explained everything with transparency, and did not try to make me pay any more than necessary. The last place I took my car for a check engine light issue, I was required to keep my car there up to 3 days and had to pay for a rental out of pocket, and then found out they didn't look at my car until end of day the second day they had it, and I was the one who kept calling them to ask for updates. So I was incredibly appreciative of Ty's speedy, reliable, and affordable service. Will definitely be using them in the future and can't recommend them enough!

Had a great experience. They are kind and professional and got my car running again quickly. They showed amazing integrity in our conversations by being clear with exactly what they thought the problem was, what the next steps are, and by back tracking installation of new parts when they later discovered that the old part still worked fine and the problem was elsewhere. They went above and beyond my expectations and Ty's will be my (hopefully infrequent) go-to for mechanic needs. Thanks guys!

Ty’s has done so much for me and my Jeep Liberty. About a month ago came in for new shocks and struts and my ride feels much smoother especially on those front struts. Now I am back with a whole new set of problems that I needed looked at. They were able to fix this awful burning smell coming from the engine area and they fixed my braking and my ride has never felt smoother until now. Turns out my front rotors were warped and they were very honest telling me that my pads still had plenty of life left and I feel like any other shop would try to upsell me and say I need new pads and everything but not Ty’s. Ty’s has always been very honest. I also had a heater problem and they put so much time and effort working on that and you can tell the level of commitment that this place has to your vehicle every time you bring it in. You can tell that they are not so much worried about just getting cars off the lot as much as they are about actually fixing the problem and doing the job right and I appreciate that so much. I want to personally thank the technician Paul he worked so diligently and put so much time and effort into the Jeep Liberty and I’m looking at old repair orders and I see that he is assigned my vehicle a lot of the time and I can’t thank him enough and express my gratitude and that also goes out to Ty himself and all of the other technicians that have helped me with my car. Actually a few months back was having trouble with my battery so I swung into Ty’s and I didn’t even have an appointment but they stopped what they were doing and diagnosed I had a leaking battery put in a new battery and sent me on my way. Thank you Ty’s so much.

They had great customer service skills, answered all my questions, and explained everything they were going to do beforehand. Highly recommend!