SIXT Rent a Car Indianapolis

I got the car through Tom Wood Audi and the gas level was about 5/8. I took a picture and showed it to the red hair girl in the service department who worked for Sixt. She had not checked the gas level before she gave me the car. After i showed her the picture, she said she would note it on the contract that the car was at 5/8 fuel level. Before i returned the car with only about 30 miles use, i put enough gas in it to get it to the previous level. Next day they charged me $10.14 for gas although I had put gas in it to the same level. They always do that and I have to spend time on the phone to dispute it. I will never again rent from them either directly or through Tom Wood and I suggest you don't either.

Tried them for the first time this weekend and it was a good experience overall. Short line, fast check-in and pick up process, and friendly customer service and easy after-hour drop off. Oh, and it was the cheapest I could find at that time. Definitely trying again! I rented a small SUV. They gave me a Nissan Kick which was perfect. My only complaint would be that they didn’t let me park my vehicle that day because they were overloaded and it’s a pretty small lot. But they would allow it if it weren’t so busy.

Worst experience ever. Rented a car in Indianapolis and traveled to destin Florida with no Ac, navigation, plate light, brake light. Dashboard screen went all black. Charging ports not working . Not the best travels with 4 kids.Agent wanted me to drive to New Orleans and pay for a new rental. 5 hours away from our location.

I should have read other reviews before leaving the lot. My car was 3/4 full when I rented it. The customer service agent told me it was 3/4. I returned it 3/4 full. The contract said it was full when I rented it and they billed me $35 for 3 gallons of fuel. The car was fine. Not good. Not bad. I was able to get their national office to refund the fuel charge.

I don't understand the negative reviews below (many seem to be for other locations that aren't 96th street or even Indiana). I rented a car with about 1 hour notice; it was so simple to book online and to get pre-checked in on the app before arriving. Staff was very friendly, and I was out the door within a couple minutes after arriving. In my experiences, SIXT is so much easier (and usually cheaper) than the other big national providers.

Picked up a car in Illinois for a trip to Kentucky, and shortly after, the dashboard went completely out. I called corporate and waited on hold for 45 minutes. When someone finally answered, I was told that this location would have a replacement car waiting for me. However, when I arrived, despite a full lot, they refused to swap out the vehicle and instead told me to go to the airport location—45 minutes in the opposite direction—claiming they couldn’t do the exchange due to "availability." Completely unacceptable.

I will not use them again. Charged me for gas. I filled it full just a couple miles from Sarasota airport. Now I've received a charge of $17.15 six weeks later. Not a large sum but I know it was completely full when I dropped it off. Actually, when I picked it up and drove to Bradenton and it was already off the full mark so it was not really "full" when I picked it up either. It was a VW Jetta and it drove like the struts were missing and loud thuds on every minor bump plus lacked power to pull into traffic. I took pictures and videos before and after just because they seemed shady. I would suggest using a well know company as I have never been charge for gas before.