Alamo Rent A Car

Fantastic experience with Alamo, especially with their "skip the counter" option. That really speeds up the experience after a long flight with kids. When returning the car, the guys were super nice and helpful. One gentleman even saw my family struggling a bit with a big load of stuff and brought over a cart. It absolutely made our day. Super helpful and couldn’t be happier with the service. Thank you!

We rented a full-size SUV, and the experience was excellent. As a regular Enterprise customer, I was pleasantly surprised to find that the service at Alamo, part of the same corporation, was far superior. They let you choose the car you prefer, all vehicles were clean and smelled great, and they even provided an ice scraper. The friendly staff made us feel genuinely welcome. While I’m not familiar with their internal operations, I can confidently say Alamo’s service is leagues ahead of the competition. If you want a hassle-free car rental experience, this is the place to go.

HUGE shout out to Manager on Duty Kevin whom quickly used 2-way to check for an overlooked and favorite travel cushion left on the back seat floor of our return at FLL! Realizing it less than an hour I exited airport to return center hoping it was located. While not a crisis Kevin clearly treated my inquiry with a sense of urgency, made me feel Valued and prioritized the ask! Colleague Brian located it and personally hand delivered it to me at a pre-determined locale in the return center…Thankfully FLL wasn’t too busy going through TSA again and making the flight!

They are friendly and considerate. Every time I have rented the cars are clean. and in great shape. The one at the airport in Indy will allow you to choose your car if they are able. Unheard of right!! But true. I adore them

By far my best rental car experience and I have been to many different airports for rentals. The check out process was fast and efficient. Jon B was incredible! Walked me to my car and even put my bags in the car and opened my door for me with a smile on his face and wonderful conversation!! My car was clean with no damages and I also experienced no hassle on the back end after returning my vehicle. I will absolutely be back! I actually had prior to arriving, rented from Hertz/Dollar but the line was long and it would’ve taken me probably an hour to get a car at least and I saw Alamo had one person in line. Although it was a few dollars more to rent with them it was 10000% worth it!

The people that I worked with at the Indianapolis international airport were professional and wonderful, the car was in great shape, the process was smooth. The only wonky part was a small change in cost (quoted week cost but billed differently - ultimately came out to be about $2 delta so very minor). I would have liked a little more guidance as to why everything was shuffled around bill wise but otherwise would definitely rent from them again! Much better than the process with a competitor earlier this summer.

Based on a previous positive experience involving an Alamo representative, we rented again for this IN trip. We paid extra to reserve a hybrid, but when we arrived there were none available and the regular counter was closed. Not a deal breaker, but no one likes to waste money. So we hopped into a Altima and went on our way. When we returned the car, Jacob was welcoming and kind making the return feel personal. He took an interest in the reservation and refunded the difference. Small act, but really appreciate the Alamo representatives being empowered to better the experiences of their customers. This is why I will continue to rent from them.