Urban Outfitters

Had a great experience in the store! Fitting room attendants were so helpful, kind and positive. And checking out they were so nice to chat with. Nice to not feel completely ignored and no one was badgering me to buy anything

I've been to this Urban Outfitters before a few times in my life. I bought some books here and I belive clothes mabey one time. This is one of the closest locations of Urban Outfitters to me because I live in Fort Wayne, Indiana. I love how close this place is to the fashion mall and the store itself. 5 Stars ⭐️⭐️⭐️⭐️⭐️

Terrible in store experience. I was trying on a jacket and employee came up to me saying a customer wanted the size I was trying on. Shethen proceeding to take it away from me and hang it back up and walk away.

I just left this location and the girl in the black tube top was rude and told me I couldn't use my $5 off but another girl let my sister use hers - I've never had an issue using a $5 off on anything, even sale items but regardless they just need to be consistent about that

Customer service is non existent here. I was not greeted when entering the store. I walked through the entire store twice without anyone saying anything to me. The clearance section looks like a tornado went through it everytime I go in there. Dressing room attendant refused to help me grab different sizes. Overall not the experience I was expecting. This seemed to be the case in most stores at keystone but I was gearing for a more helpful shopping experience at this particular store.

Was not in the store one minute, before the female walked over and acted like she was straightening out some clothes on a mannequin ,if that were the case you would have been doing it before me and my daughter walked in. What happened to greeting someone at the door. But instead u walked over to make sure we had no large bags to steal, All black ppl don’t steal ya know,🙄 just like I know all white ppl don’t do meth. Won’t return, clothes were not up to par anyway.

They have some interesting things for sale but the prices are high. I heard some girls looking in the clearance area say how the prices weren't marked down much. The store was clean and arranged nicely. No sales staff asked if I needed assistance the whole time I was in the store.