Vertical Cold Storage

Good morning, getting here with my navigation was a bit confusing as it took me through town, narrow streets but once I arrived @ 2115 hours, 7/10/25. I parked, checked in by Dock Door 11, filled out a paper, handed to the Gal working, she checked me in, informed me I could park over night since my appointment is at 1245 7/11/25, someone will call me and at that point assign me a door. Honestly have to say quiet nice considering two drivers in front were quiet rude. One was early, they assigned a door, and explained it was a courtesy, he was rude and upset that why haven't they loaded him, she explained your appointment isn't until 2145, he continued to cusre her out in Russian and she kept her cool, the next driver had a 12 pm appointment and was checking in @ 2115, so he was 9 hours late, and FYI they were gonna charge him a LATE FEE, and we was upset, she even showed on paperwork his paperwork that it says 12 pm 7/10/25. So drivers, make sure you check your times. At first she was a little feisty, but quickly settled down when I approached her with respect . Im now here with my son waiting for appointment time. Gonna go see if they will work me in early, as its 9am. Be safe out there!

Be careful guys if you don’t have enough hours, don’t come to this place unless if you bring your grill with you wanna make some barbecue my appointment was at 11 AM. I was done at 3:35 and they put the time on the bill. They said I am done at 2 o’clock. when I went to the invoice to check in the morning at 10:41 am She got my bed at 10:45. She was working with me from 10:45 until 11:30. Then she gave me the door. I was standing by the door for hours. So good luck when you have any business here?

These people working here are absolutely unbelievable. Management is completely unprofessional. Avoid this place at all costs. We’ve been here since 6 PM with an appointment, and now it’s 10 PM — still nothing. Trucks are lined up, reefers running for no reason. Six trucks wasting fuel with reefers on, and they refuse to load any of us. ⚠️ Drivers, save your time and money — do NOT come here. This place will only waste your hours and your fuel.

Так себе контора. Девушка на регистрации очень приветливая. Ей пять звёзд. Дали дверь. Сказали сдвинуть колёса. Встать на дверь с небольшим расстоянием, чтобы пришёл погрузчик посмотрел. Потом что-то сказал. Жду на дверях уже два часа. Никого не было. Хорошо, что не сказали двери открыть. За опоздание пришлось заплатить штраф 225&.

This is the most miserable place I’ve ever been to, and all the negative reviews are absolutely true. I was stuck here for 19 hours. The people working here are the most unprofessional I’ve ever seen, and they are the laziest. If you’re given a load to this place, refuse it — you’ll lose at least one full day. If I had known this earlier, I would have turned it down. Places like this are a problem for the industry, and I hope they get shut down someday.

2 star only overnight parking and restroom for drivers otherwise this facility totally sucks 2pm appointment check in 1.30pm now 8pm still not done yet so avoid this place if you can or get ready for 8 to 10 hours here

Good morning friends, today I was sent to Vertical Cold Storage with 41,000 lbs of meat and a 800 appointment time. I arrived at 615. Sent around back to a door at 625. At 635, Steve came and validated my temperature and seal. 715, I was empty and 730 I was happily heading to my next adventure.