Visionworks Doctors of Optometry

Trying to get the MEDICAL RECORDS and IMAGES for my mother from this place so that we can bring physical copies to her New Primary Care Doctor and so far they have only given us the run around. 1. They refused to give physical copies same day as her appointment. 2. They promised to email MEDICAL RECORDS and IMAGES to my personal email on the day of the appointment and I have received them. They said the manager could do it. 3. Calling them today I got conflicting information. "we can only fax or give physical copies" I was told and then told that the IMAGES and MEDICAL RECORDS could be emailed by the manager. 4. When I asked what day of the week they were the least busy I was told everyday is busy and it hit or miss. When my we were there for my mom's appointment there were 6 employees out on the sales floor, and 2 doctors in the back with no other clients or patients except us for the majority of the time. There was only 1 other at the end. Why wasn't it done then? Why were we refused physical copies of MEDICAL RECORDS and IMAGES the same day?! WHO IS LYING HERE????? Frankly, I don't care about how busy things are! Your manager can send the MEDICAL RECORDS and IMAGES before eating lunch! THIS IS A MATTER OF LIFE AND DEATH!!!! My mother could die from an infection straight to her heart if we don't have the information at the time we see BOTH doctors that will need to convince her that her sight won't be getting better and that she needs to get a permanent port in her arm! I CANNOT AFFORD TO RISK SOMEONE MESSING UP!!! THIS IS OUR FAIL SAFE!!!! I repeat.... This is a MATTER OF LIFE OR DEATH!!! I will revise review when I get the MEDICAL RECORDS and IMAGES!

From the moment we walked in, the entire staff was warm and welcoming. I had booked a dual appointment for my mother and me, and they were incredibly accommodating throughout the entire process. The young woman who handled our paperwork and the one who conducted the preliminary exam were both professional, kind, and genuinely hilarious, making the experience even more enjoyable. The doctor was not only extremely knowledgeable but also personable and easy to talk to. Overall, it was a wonderful visit, and I truly appreciate the level of care and attention we received.

Excellent optometrist: well studied, experienced, and very much a student of human behavior (I mean, literally an inch from your face: gotta be good at relaxing some...) And the rest of the staff!! Awesome!!! And though it may seem otherwise, I reserve that word for truly exceptional. These folks know what they're talking about, read customers with simple grace, and are honest. Let me repeat that. If asked, the opinion is honest. If you've a question, they'll guide you through genuine understanding of the topics/aspects related to that question. So, yes: they ARE HONEST! My experience with now 3 Visionworks has consistently met and exceeded my expectations.

Yesterday was my first time visiting a Visionworks location, I took my daughter there for glasses and contacts. The process was smooth and the team was helpful. The Dr was friendly, knowledgeable and kind. The staff helped tremendously, We will be back!

Family type environment, friendly staff, large selection of glasses to choose from, excellent service and the doctor who cares, thorough who went above and beyond my expectations to help my specific eyecare needs.

I think it’s better to purchase glasses online. You have to pay a lot of money out-of-pocket. I had insurance and still had to pay $60 for the exam. The glasses online have great quality and are way more fashionable, but cost much less. I like Visionworks but they are on the expensive side.

The staff is always smiling, courteous and very helpful. Marsha went above and beyond not only fixing my old glasses but also working with me on the best way and most affordable to get 2 pairs and the upgrades I needed. Easy to schedule and reschedule too!