Customer Reviews
I just left this location and the girl in the black tube top was rude and told me I couldn't use my $5 off but another girl let my sister use hers - I've never had an issue using a $5 off on anything, even sale items but regardless they just need to be consistent about that
Lexie Arini

Was not in the store one minute, before the female walked over and acted like she was straightening out some clothes on a mannequin ,if that were the case you would have been doing it before me and my daughter walked in. What happened to greeting someone at the door. But instead u walked over to make sure we had no large bags to steal, All black ppl don’t steal ya know, just like I know all white ppl don’t do meth. Won’t return, clothes were not up to par anyway.
Tia Williams

They have some interesting things for sale but the prices are high. I heard some girls looking in the clearance area say how the prices weren't marked down much. The store was clean and arranged nicely. No sales staff asked if I needed assistance the whole time I was in the store.
Angie Thomas

Customer service is non existent here. I was not greeted when entering the store. I walked through the entire store twice without anyone saying anything to me. The clearance section looks like a tornado went through it everytime I go in there. Dressing room attendant refused to help me grab different sizes. Overall not the experience I was expecting. This seemed to be the case in most stores at keystone but I was gearing for a more helpful shopping experience at this particular store.
Krista Carlile

My daughter found a shirt that she had been searching for. Although I thought almost $50 was high for a t-shirt, I had to consider where we were shopping. She likes what she likes, and she was a happy girl...... Happy girl, happy mom! All in all, it was a good experience.
Kim Eads

View all reviews Address
Urban Outfitters is located at Fashion Mall, 8702 Keystone Crossing #123-B, Indianapolis, IN 46240, United States
Website
The website of Urban Outfitters is: urbanoutfitters.com
Business Hours
Monday: 10:00–20:00
Tuesday: 10:00–18:00
Wednesday: 10:00–18:00
Thursday: 10:00–20:00
Friday: 10:00–21:00
Saturday: 10:00–21:00
Sunday: 12:00–18:00