Napleton Kia of Carmel

I was in the area during winter and got a tire pressure warning because of the cold weather. I drove in without an appointment, and Beth took great care of me. Even though the place looked busy, the service was very fast and I didn’t have to wait long at all. Everything was done in about 15 minutes. Overall, a smooth and pleasant experience.

Nick Pitocco did an amzing job! He was very friendly and funny! I think we laughed the whole test drive. Definitely highly recommend Napleton Kia Carmel! Her name #RUBY❤️❤️

Probably one of the best car buying experiences I have had in a long time. Great service all the way through! I called in ahead of time about a used vehicle on the lot, and spoke to the owner , Mike, and he was super friendly. When I got there to look at the car, a friend told me me to ask for Allen, and that was a great choice. Super nice guy, very knowledgeable, and all around swell ! Absolutely ask for Allen and wait for him if you need to. He is worth it ! 10 /10 , absolutely will be back, and will recommend to my friends as well. From start to finish, it was as painless as possible. I could not ask for more .

I had originally went in for a rear hatch to be fixed on my ‘22 Telluride. Well I happened to walk into the lobby and a simple hello with Karla Ledezma led to wonderful conversation where a trade I didn’t think was possible started. We agreed on an incredible deal and drove away with a ‘25 Telluride, same day with a full detail and full tank. While there, we also began the process on a trade deal for my wife. Karla was incredibly attentive, honest, and relatable. We Didn’t feel pressured or rushed and kept us comfortable. We are excited to do business with her within the next week.

We came in to the lot last Friday and we were greeted by Nick Pitocco. He was so great to work with, very personable and helped me work out a great deal, even after they were closed on a new Kia K4. We will definitely be back to see him when we trade in our Sorento! DJ the finance man was also extremely friendly and personable as well. Definitely love this dealership, Nick has our loyalty now!

Anthony was great! He helped me on two different days when I came in to test drive a car, was extremely knowledgeable about the vehicle I was looking at, and always considerate to ask me and my husband if he could get us anything. When we decided to come back a third day to purchase the vehicle, Anthony made the process easy and for the most part, quick. There was a slight miscommunication between the two of us, but he handled it with grace, patience, and professionalism. Thank you, Anthony!

Thank you Mr Owen!! You were SO wonderful and so kind to me and my husband. If you’re looking for a vehicle, I highly recommend coming here and asking for him. He is very knowledgeable, kind, patient, and funny for a bonus! My husband wanted to stop here first, but my mind was set on a Chrysler Pacifica. Most car salesmen would be pushy after spending so much time with you, trying to convince you not to go look somewhere else but he was so respectful of my choice to go look somewhere else and assured us he would be here if we decided to come back - and we did.. very quickly too! He wasn’t lying when he said he could give us the best deal for what we wanted! Thank you for giving us everything we wanted in a vehicle and more!