The Runners Forum-Broad Ripple

Recently went into the Runners Forum for some new shoes and I expressed interest in shoes with more cushion. During my visit they evaluated my feet and my gait to make an informed recommendation. Not fault of the store employee, the first pair of shoes rubbed my Achilles raw so I wasn't able to develop a good opinion on the higher stacked shoe. Went back, made a no hassle exchange for another shoe with more cushion and just didn't love the feel of them (just not a high cushion guy I suppose). Went back once more, apologized for being a difficult customer, and the staff gave me no grief. The third time was a charm, the pair of Saucony Rides I picked up have been perfect and are definitely a winner. Grateful to find a local shop with great staff who really want people to succeed in their fitness goals.

Good prices and stock, but what sets them apart is the staff! Very friendly and knowledgeable, and very patient! Have been here multiple times for shoes and will be back for more!

I was looking into new "athletic type" shoes and my son reminded me of Runners Forum. I went to the Broad Ripple location and Blake took great care of me...very patient and knowledgeable. I tried on 3 different shoe brands, and went with "on"(seems like the best way to "say" the name without a specialized keyboard). The store had a great, varied selection of shoes and related products, and I know I made the correct choice, both in shoe and store!

Great store!! The worker was super helpful when I asked for a similar or the same pair of shoes as the one I was wearing. I also got a pair of sunglasses. They're much, much cheaper than rayban, etc., and easily just as nice. They have a lot of options and you can try them all on to find one (or more) that you like. Id return to any of the Runners Forum stores in the Indy metro for my future shoe needs.

Shout out to Cameron!! He helped me try on a few pairs of shoes and was quick and knowledgeable. I was the only one there on a rainy Monday and he was ready for me as I was in and out in like 15 minutes while getting to try what I wanted. Thanks again!

The guy working the counter took his time to help me from the very beginning of choosing a new pair of running shoes. Walked me through my gait, arch support, shoe type etc. He was super helpful and ultimately the workers and their experience/knowledge are the reason to shop here rather than online.

I stopped in to buy my first pair of trail running shoes. They didn't have any in my size in stock but they ordered them from their Carmel store. A couple days later the shoes came in and I was able to try a couple different brands! Everyone I talked to was very nice and helpful!