The Avenue Indianapolis

Don't live here!!!!!!!! I lived at the avenue for four years, and with each passing year, the complex got worse. - The leasing office staff that work here are incompetent. They do not care about helping you. - The maintenance staff are lazy, and not qualified to do even the most basic repairs. Our AC was broken for months during the summer, and maintenance reported there was "no issue". We had to fight with management to get an outside company to come in - who confirmed we needed a whole new system installed. - The amenities are basically non existent. The pool was GREEN last summer, and was shut down by the Indiana Health Department for being so dirty! They didn’t even bother to open the pool this year!!! What am I paying $1000/month for???? - Hope you like climbing stairs, because the elevators are broken more than they’re operational. They were broken when I was moving out, and I lived on the fourth floor. - If you like peace and quiet, then this place is not for you. The walls are paper thin so you can hear everything from above and below you. The noise from outside is insane - sirens, people blasting music, fighting - you name it. - The trash chute is constantly overflowing, attracting pests and causing horrendous smells. I've heard stories of roach and fly infestations, and when I lived here in 2020 we caught 14 mice in our apartment. - They make you pay $80/month to park your car in a garage that has broken barriers. It’s open to the general public where people race around it, blast music, and smash glass bottles. So be prepared to invest in some ear plugs and hope that your car does not end up wrecked! - They insist on residents using a package locker for their deliveries. I had several packages go missing, and when you ask staff for help, their response is a shrug and a blank stare. - Lastly, when I moved in, my bedroom was disgusting - urine in my toilet, stains on my carpet - it had not been cleaned or painted. When I moved out, my room was spotless and they tried to charge me a painting fee. Their audacity knows no bounds. Do yourself a favour and do not live here. You’ll pay a ridiculous amount of money for the privilege of living in a dump. The only reason I stayed here for so long was the proximity to school, but ultimately, no location is worth sacrificing your peace of mind or sanity.

DO NOT LIVE HERE. IT IS NOT WORTH IT. In my time at The Avenue, this place proved to be an absolute disaster. Here’s a short list of what I endured: -My apartment flooded twice (videos included), and management told me it was still livable (pictures included of "livable"). -The elevator was broken more often than it worked. -Our HVAC system was broken for 8 months during the summer, and maintenance did nothing. -When I reported that it was 79°F in the apartment while set to 68°F, the maintenance man argued with me, claimed nothing was wrong, and — no surprise — was later fired for lying about his credentials. The property is FILTHY -The trash chute was constantly broken, leaving the halls reeking of garbage. -The pool has been closed for over a year, and when it was open, it was disgusting. -You’re paying for "amenities" that do not exist in any usable form. -I was paying over $1,000/month for a 4-bedroom — after utilities and unexplained fees — for a place where: Maintenance doesn’t respond, Everything is broken, And management simply does. not. care. Staff & Management are a complete joke The front desk staff are rude, uninformed, and dismissive. Every issue is met with shoulder shrugs and zero answers. Amanda, the building manager, is fake nice — smiles to your face while doing absolutely nothing to help the residents. And finally, have fun with the constant noise if you choose to live here. Unless you love: Cars racing in the parking lot at 3AM, or wall-to-wall parties and zero enforcement of quiet hours, then you better invest in industrial-grade earplugs. This place is not worth the proximity to campus. It’s not worth the money. It’s not worth your sanity. Save yourself the stress, and do not under any circumstances sign a lease here.

The Avenue will be the worst mistake of your life, do not lease here. My roommates and I moved in and immediately noticed cockroaches in the kitchen, putrid smells in the hallway from the trash chutes they never clean, and the notoriously dirty broken elevator that never works. The staff are so rude and have absolutely no idea what they are doing, during room checks one of their employees walked in on me without knocking, then a couple months later when the battery died on my door and I couldn’t use my key that same employee charged me a lockout fee for their issue! After enduring a year of this place they charge me $145 for "cleaning window". Do not make the same mistake I did!

I lived here for three years! Last year I move from my 4 bedroom apartment to my two bedroom apartment! I move in the floor is messed up. I make a work order multiple times for the floor it never got fixed the whole year I was there! Then they charge me over 500 dollars after I move out for the floor, paint and other bull crap charges! I didn’t even know I had these charges then I get an email from them they will report me to the collection agency if I don’t pay right away! I paid everyone month on time! I was told to fight it I probably should have but I paid anyway! Then I call today about my security deposit from three years ago and when I expect to have that back! They literally tell me they don’t have the files from my first two years here. And I have to contact another company that doesn’t own the apartment anymore! Why do I have to chase down my money! That’s an avenue problem not my problem I should fix. Do not come here if you’re looking for an apartment they will do anything they can to scam you.

I moved here because I am a student. The convenience of the location is awesome. The staff at the apartment are great and very helpful if I ever have a problem. I love my apartment. It is up-to-date. A little pricey, but so is everything other apartment around. I highly recommend living here.

I left a review originally calling the place mid, that has moved onto terrible. This is a horrible place to live. The pool has been closed for almost a year with false promises on when it will function. Homeless are absolutely crazy here and one got in the way of my car and was hitting the hood, avenue just says to file a report, rather than adding lights more cameras etc they just don’t care. They do not care about you. They just want your money. They will respond with a generic message such as "this isn’t what is expected with the avenue" but in all reality it is and they don’t care. They impose new fees every single week the elevator is broken every week. Ac always is broken, community is downright rude and prissy.

Where do I even start? This apartment was one of the worst apartments I've ever stayed in. When I first moved into The Avenue, everything seemed perfect, but during my time there I had multiple issues regarding several of the appliances in my apartment. First off, I had a water heater that was rusting and falling apart and had a bunch of issues. In general, the space that it was in was unclean and looked like it had previous water damage. I had a bunch of issues when it came to having small leaks and coming home to water on our floor, not having hot water to take showers, and having other issues regarding our water heater. Another issue that I had during my time was with the timeliness with which the maintenance team would respond to our request. Sometimes they were pretty quick to come and fix certain appliances in our apartment, but then other times we had problems with them taking a super long time. For example, we had a microwave that broke, and someone came in and took a look at it and marked our maintenance request as "done." When I told the office that it was never fixed, they told us they'd be up as soon as possible, and we had to wait 1 month until someone came in and fixed it. Besides having issues with maintenance they overcharged for a place they didn't take care of and they would also charge residents $25 for leaving trash bags in the hallway right next to the trash chute, but they would also let the trash chute back up and wouldn't clean it out, which would often cause fruit flies to breed and to cause the hallway to smell horrible which my apartment was so close to the trash chute that when I opened my door it would constantly stink. Another common issue was that the elevators seemed like they were always broken. Sometimes I didn't have access to my mail room because the lock on the outside was broken, and if I had guests over, they could park in the garage, but only on the first level, and they had to pay, even if they were coming over for a short period so most of them parked at the Taco Bell across the street. I had so many issues during my time at The Avenue and would NOT recommend it to anyone looking to live somewhere near campus.