Sleep Inn & Suites And Conference Center Downtown

It smells so good there. Not sure if it is the cleaning supplies or what, but it was a pleasant smell. The breakfast was good. The room was clean and I love that you have mattress covers on the mattresses. It was fairly quiet, except someone above us was heavy footed. Next time we may ask for the top floor so we don't have that problem. The receptionist that checked us in and was on duty that evening was very nice and helpful. I forgot her name but she really had a great personality.

This hotel is convenient for downtown appointments and activities. The rooms were both clean and the beds were comfortable. The breakfast was very nice with an attendant keeping things clean and full. The front desk workers at both late evening and early morning were kind, friendly and helpful. Will definitely stay here again as the need arises!!

Denise and Michael were amazing. Our room was huge and very clean. The updated bathrooms were done very well. The breakfast left a little to be desired but it was alright overall. Anytime we are in town we will be staying here.

TERRIBLE HOTEL, TERRIBLE NIGHT CLERK! WOULDN'T EVER STAY THERE AGAIN.|I made a reservation for my grand daughter and her husband and 2 year old child for medical visit to Riley Children's Hospital. I made the reservation on-line listing them as the people staying. I even called the hotel directly after making the reservation. I was told by a manager that everything was in order and all they had to do is check in. When they tried to check in the evening of November 10th, the desk clerk told them they couldn't check in because I was not with them. I called and talked to the person and gave him all the information. He then had me go to some website and said I had to give them my credit card info and scan my id. I did all that and called him back. He then told me he couldn't check them in because HE couldn't find the information. I tried to explain that I had previously confirmed all the information with a manager. While I was trying to give him the information he start yelling aymt me and over talking me. Then as I was giving him the requested information he hung up on me and told my grand daughter he was calling the police and have them removed. However at tge corporate level tge reservation did show so he had to give them tge room. All this at 10pm with a 2 year old in the cold and snow. TERRIBLE DESK CLERK. TERRIBLE HOTEL.

Literally roaches in my room. Keys to my door didn't work multiple times. Housekeeping woke me up 3 hours before checkout. The lights in the room are white led daytime bulbs, like you're sitting in a florescent office building. The whole place smells like mildew, even upstairs in the rooms. The bed was rock hard. The bathroom has a very loud fan and light combination only. Theres no USB beside the bed. Most things in the room are broken or dirty, one of the bathroom mirrors, the drawers kept opening, never sure if the deadbolt was working it was slipping. Tub, toilet, and sink looked very clean. Office chair was nice. The staff was very nice. Not gonna recommend.

We've stayed several times at this Sleep Inn and have never been disappointed. Very courteous, pleasant and helpful staff, very clean facility, excellent breakfast selection and very tasty, and a very clean and comfortable room. Originally, we chose to stay here due to its proximity to IU Health facilities that we have to visit frequently, but after our first stay and subsequent stays, it's as much a matter of comfort and excellent value as it is convenience. We will definitely be back when next we visit Indianapolis.

Love the location, close to IU Methodist! The receptionist when we checked in was so nice and helpful. There was nobody at the desk when we checked out at 6am, but u just dropped my key card off. Unfortunately we did not get breakfast that early. We had a surgery at the hospital. The building was neat & clean. Our room had a flashing light (sprinkler or fire alarm) that drove me crazy ALL night!! I tried to use the phone in the room to call down to the front desk and ask if this was normal, but it didn't work! Why have it in there? The toilet wobbled everytime u sit on it. The large overhead base of the curtain was hanging, but that really didn't effect me!! Just the appearance when we first walked in. Lighting in the bathroom around the mirror is HORRIBLE to out makeup on. And the hair dryer stunk like it was burning when in use. We had "No Signal" to our TV and no instructions or channel guide. The indoor pool was a joke!! It's like a small bathtub. Lol