Sleep Inn & Suites And Conference Center Downtown

Oh man. Staying here was an interesting experience. I was traveling for work and didn't know anything about Indianapolis beforehand so I booked the hotel blindly. This hotel is not in a good area. There were suspicious people sitting in their vehicle all day and night like they were casing the parking lot or dealing drugs. Even the front entrance had a sign posted that said "Customer parking - User assumes all risks". Also, be aware the walls are very thin and you hear conversations, and in my case, very loud adult noises most nights between 10:00pm and 12:00am. I clearly heard the ladies arrive then leave a couple hours later so I assume they were on the clock. Definitely do not recommend staying here with kids. Unfortunately, my issues were not with the hotel itself but just the area. Overall the hotel was ok.

It was one of the cheaper hotels in the area. I believe you get what you pay for. The receptionists both days were very nice and helpful. The breakfast was your average hot breakfast, got the job done. Rooms were outdated but clean. The A/C worked well, as did the shower. It was in a less busy area close to the hospital. It was plenty quiet for sleeping. It’s only about 8 minutes from downtown, so traffic was light!

This is a 2 star hotel at best. It is located in an industrial area, so there is nothing convenient within walking distance. During check in the gentleman was busy on his cell phone. The hotel seemed a little run down, carpets were dark and well worn. The room was average at best, toilet slightly moved upon sitting on it. Everything worked adequately, but could use a refresh. The room carpet was basically disgusting. Wearing only socks, the bottoms were dirty, taking the socks off then walking 5 steps to the shower dirt and carpet fiber were being washed off my feet. Needless to say my shoes stayed on the rest of my stay. Breakfast was as basic as basic can be. Why on earth they charge an extra $10/day is beyond me. They certainly don't put that scam of a charge toward any upkeep of the property. I was there for 2 days, doubtful I'll be back.

Even though we checked in at 10pm, the ac in our room would not cool down. We set the temp to 60, but kept shutting off after a few seconds. The room had an odd odor - 106. At first thought was a cleaning solution smell, but later changed my mind and thought more of a mildew type smell. The breakfast was almost non existent. The little bit of eggs was hard from sitting out, the orange and apple juice lines had been crossed making each taste like the other. We didn’t complain because it was so late, and we were too tired. Probably wouldn’t stay here again.

I was surprised. I wasn’t expecting much, but the staff was very friendly. The room was a bit aged, but most important, it was clean. I expected a continental breakfast and you offered a full breakfast. The food was good. I will stay there again and recommend it to others! Keep up the great work!

Every one of the staff was very welcoming. We thought we had found a quiet and affordable oasis in bustling Indy. We asked fro a quiet room and got one. So far so good. Then we went to the room. The floor lamp was precariously leaning over a very stained armchair, having come loose at the base. Of course I immediately checked for bed bugs. I saw none, but I did see threadbare sheets. The a/c unit was blessedly quiet, but the mini fridge had a 2 1/2 inch ice coating around the freezer. In the bathroom--are you ready?--- the shower soap dish was hanging by a thread, the hand soap dispenser was gone, and there was no soap in the shower dispenser. I wanted to leave, but there was little available and nothing we could afford. We hunkered down and decided to check out the pool. The water was very cloudy--either from chemical imbalance or (horrible thought!) filth. Upon checkout, I discovered an $8 "hospitality fee" had been added to my bill--$16 plus tax for 2 nights. I asked what it was for, and the very friendly desk clerk said he didn't know; the manager would know, but he wasn't available. I paid the bill and fled!

Kiara is fantastic! She really made my stay better. The rooms are a little dated, however, my bathroom was great. The location says "downtown" but it's not. There isn't much around. You'll need a car to do anything.