Windsor Jewelry

The staff was so helpful and friendly. My wife bought me these beautiful opal earrings, and then we ended up coming back to get a gift for my mother. We would definitely come back in the future.

Windsor has been an institution in Indy for decades upon decades, and it's great news for all of us that Fernanda Beraldi took the helm, keeping it alive on the Circle. The team remains personable, trustworthy, and highly skilled, and Fernanda is lovely to work with. I brought a ring with special significance for me (it belonged to a family member) to Windsor, and Fernanda was immediately welcoming. She spent a lot of time talking with me about the ring and wanted to know its story, along with what I envisioned it might be and how they could help to make that happen. Long story short, the ring is now a pendant and they took great care of the piece from start to finish. Good communication throughout, lots of options offered to me, and a timely turnaround. Go check them out if you are looking for a beautiful selection of jewelry, or to take care of your existing jewelry, from an attentive, honest, and genuine team.

An absolute stellar experience from beginning to end! My husband and I needed to have our rings resized and we walked in, no appointment. We were greeted immediately and were helped within minutes. After they confirmed what they could do for us we were directed to the receptionist, Day. She’s an actual dream! So sweet, best personality and extremely helpful. They took our rings and told us it was possible they would be done today! Within 4 hours we were notified they were finished! Couldn’t be happier! Would 10000% recommend!

WOW is an understatement. This place is pure enchantment. Pieces are unique and carefully curated, there's a range of very high quality to quality but affordable items. The vibes are immaculate, Erte prints on the wall, elegant and homey. I brought them a crushed lapis lazuli ring, and a lovely Jewler fixed it for me in minutes. It was my wedding ring, and I'll be eternally grateful that they were able to repair something so precious for me. I can't wait to come back and buy some things, Indianapolis is so lucky to have this old school style gem 💎💙💚

I visited Windsor Jewelry for the first time under its new ownership over the holidays. First, there was easy on-street parking within a block of the store, though they also validate parking in a nearby garage. The store is a few doors off the Circle in downtown which was fun to visit with all the holiday decorations. I was greeted (not aggressively) by sales staff but soon found myself talking to the owners and viewing some memorabilia hanging in the store reflecting its 100+ years in business. I was shopping for my wife and had some general ideas based on what she wears (and doesn’t) when it comes to jewelry. The very knowledgeable staff showed me several options, one of which I purchased at a very fair price. I should add the one of the owners told me that the store employs a master jeweler who can repair and even fabricate pieces. (This interested me because some years ago we took the diamond from my wife’s engagement ring and had it set with two others in a new ring as part of an anniversary celebration. It’s nice to know of a new place where a project like that can be handled.) This was an excellent experience and I recommend Windsor Jewelry without qualification.

My son bought a new watch with a chain link band. The clasp needed to be moved to fit his wrist. I contacted a couple of places to see if they could adjust it. Windsor replied back within minutes. They didn't require an appointment. They said band adjustments are usually around $25. Maybe a little less depending on the clasp. My son stopped by after work. They saw him immediately and got it done in minutes for less than $25. I'm so impressed by the level of customer service, for such a small task. We both were treated with respect, got quick responses, and it was fixed professionally. 🙏

I went in to get my watch sized properly. Not only was the link removal reasonable, but they also added a link for my friend’s watch at a reasonable price as well. I personally have not been to a jewelry store. Windsor was my first experience. After the time I spent with Jeremy, and the work Ken performed it will be hard for me to go anywhere else. This is not only a jewelry company. It’s is a company that provides an experience. Spending just a short amount of time with them will make you believe just that. Stop in, and say "Hi". You won’t regret it.