H&M

Cheap cloths with good quality, so I’m not reviewing H&M as a whole but this location was in shambles. Most unorganized store I have ever been in with a lot of things in random places. Couldn’t find anything I was looking for without wandering around for 5 minutes. Even just a little bit of organization would do wonders.

I normally don't like H&Ms, but this one was pretty good! It had clothes that I personally would mostly only wear for layering as they're all quite plain, but there were some stylish clothes there. The prices were way better than I expected! I am going to start coming here for basic clothing for sure.

I did a quick shopping for my trip. Good experience, plenty of fitting rooms, although dirty. Everything was clearly labelled, so I could quickly make a decision. Some items on sale but not so good.

Visited this store today and inquired with the sales associate about the availability of turtlenecks. He appeared annoyed by my question and dismissively responded, "NO, IT'S OUT OF SEASON." I acknowledged his response but decided to look for myself. To my surprise, I discovered several turtlenecks. When I approached him to request a dressing room, holding a selection of turtlenecks, he merely glanced at them and then turned away.There was no acknowledgment or apology. I understand that working in a mall can be challenging, but it is a responsibility he chose to undertake. If he is unable to provide good customer service, it may be worth considering a different career path. Additionally, wearing AirPods might contribute to his lack of engagement and perceived rudeness.

Staff is indifferent but fine. Selection varies wildly but the value is good, if you manage to find something in your size

Manager Shawn was great at checkout. I was in there shopping to attend a funeral so I wasn't in the best mood but Shawn made my night. He was super patient with me at checkout. That was one of the best experience at H&M. Thank you Shawn

Made a return in this store on Aug 20th. The associate that helped me didn't process one of my items. I didn't realize until I drove back home, 30 mins away, that he had the item but didn't process the refund for it. I call the store thinking it should be an easy fix. The girl that answered the phone was beyond rude and unhelpful. She refused to walk up to the counter to confirm the item was there and refused to help me at all. She demanded I drive all the way back there to address the situation. Are you kidding me? She told me that was the only solution! I told her multiple times that I wasn't driving all the way back there for a mistake they made, all for a $12 shirt! She finally asked for my name and number and hung up on me. Of course I haven't heard from her and of course she won't call me back. I instead called corporate and filed a formal complaint. They instantly refunded me my money and gave me a coupon towards my next purchase. The associate I had to deal with at the store level, should be fired. I know good help is hard to find these days but having people like this working in a store, will kill your business real fast. Like some of the other reviewers, I will never be back to this location.