Hakky

These boots were worn for 2 years straight, withstanding the Arizona desert heat and sand. I’ve put tons of miles on them and worked them day and night. The leather was dried out and I had holes in both boots at the seams. I’ve built a bond with these boots and I was upset with the idea of buying of new pair and trashing these, however I came across Hakky and thought I’d give them a shot. I couldn’t be happier with the results. I walked in and the owner was upfront and straightforward. He was no salesmen, just an honest worker who enjoys his craft. I showed him my boots and he explained to me the fixes and process, and gave me the price. Which was less than half of what I bought these boots for. He had them finished in no time, and I’ve never been more impressed with the results. They literally feel and look brand new. I plan on bringing these boots back in years to come to get them repaired. 5 stars all around, price, quality, speed, commitment, and love for the craft! After I got them repaired, my father saw me wearing them. And asked me why I went and bought a new pair of boots. And he was shocked when I told him that they were the same pair that I had worn before. That should say something.

I'm a little sad to review with only a star. The shop was highly recommended for Birkenstock repair. I dropped two pairs for what I assumed was full bottom replacement- footbed, cork, and rubber bottom. It is my fault for not double checking that. I paid ahead of time- and the cost was similar to what I’d paid at another shop for full bottom replacement. My pair- only the rubber was replaced. As my cork was only slightly worn I was only slightly startled. My daughter's pair, however, were in rough shape. Rubber worn- cork missing- footbed cracked and raised. I was shocked that hers came back with footbed still cracked- and the cork filled with some kind of resin- only rubber replaced. Unfortunately- due to the resin- the Birks are now unwearable- the cork is now hard- and the crack and lump in footbed have no give. (The cork molds to the foot- this will not). I emailed- and got a response that he didn't understand my text (I was upset when I emailed) and to call the next day at noon. I called at noon- no answer. I emailed again. No answer. Today we drove to Bloomington and had another shop look at them. That shop was SHOCKED at the shoes- agreed unwearable in current state. They could not believe what I’d paid for only the bottom to be replaced- and befuddled by resin added to the cork. My fault- I should have clarified what the service would be- but I also didn't expect to leave with shoes that cannot be worn. The photos are AFTER THEY WERE "fixed".

I have a pair of boots that were over 40 years old. I haven’t worn them in 20 but I had some great memories when I used to wear them. I took them in. They had it done in three hours. I love these boots, now I can wear them again.

Spoke with Nick about adding some height to a sandal - ref having a leg length discrepancy. He is very confident in his ability to deliver a great product. Dropped sandal off and it was done a day and a half later. The sandal is PERFECT, looks great, and I stand evenly which feels great. I am very pleased with his customer service and craftsmanship. Thanks again

Nick was absolutely amazing! His service was outstanding from start to finish. I truly appreciate the care and attention thank you so much!

I bought a handmade leather purse in Canada. I took it to the shop asked for reinforcement for the raw leather holes at the straps. The purse is beautiful silver grommet’s were placed I would highly recommend this shop for everything needing done with leather.

Hakky is the best! Amazing customer service! There's nothing they can't help you with. And if they don't have a specific shoe in stock they can usually get it. And they can fix anything, leather goods, shoes, belts, etc.