Royal Laundry Service and Laundromat

It was fairly busy on the day that we went to put several loads in the washers. I loaded $20 on to a Royal laundromat card, and I quickly realized I would need more. We had three full large baskets of clothing to wash, and the double load washers would only hold about half of one of our baskets. I ended up using one of the $9 washers that claimed it washed six loads at a time, but we really just put one full laundry basket into that one. We probably could have put more after seeing it spin around a little bit we can see that there was enough room, but I didn't want to put too much laundry in one load. There were carts that you could use to wheel the baskets back out to your car. We did not need to use the dryers, so we were in and out in less than an hour. The place seemed clean, and we had no issues with the machines. Overall, I was pleased.

Long time customer here. Ladies/staff are great always welcoming and clean the place. Please fix your cold water and the distribution between cycles. The wash cycle dispenses enough water on hot and warm but even when cold was working it never was dispensed enough despite costing less energy wise. The rinse and final rinse cycles for all your T-950 and bigger drums are wayyy off and essentially do not put out the appropriate amount of water for the size of the drum and to rinse out the chemical/detergent used for washes. The water dispensing and anyone wanting to wash in cold water are the issues and should look elsewhere until this issue is fixed (ongoing for close to a month and a half).

Kandis is freaking awesome when it comes to help! Their machines are many and spacious and I have to mention they are clean! They will help you convert your card or cash into a payment card! I traveled 40 minutes here from everything else around! I want my stuff clean and this was the place. I'm traveling for work so I don't have time to play around! Thank you Kandis and Royal laundromat!

The staff today at about 7:20 turned off all the fans and only left the fan at the front desk where was sitting on, at about 7:45pm I approached her that it’s so hot and unbearable in here everyone was extremely hot and obviously sweating, she told me rudely, that she is sweeping and that is why she turned the fan she is obviously a lying she only sweeps for like one minute then go back to sit for around ten minutes for repeated number of times. If truly her intention was just to sweep she would have done this within few minutes and turn on back the fans but no she was so selfish because she has a small fan by her side. The Mexican ladies that I do meet there never do this and they sweep even during closing times. This kind of attitude she displayed was so terrible that it can make customers faint. I have been a regular customer here but today was so terrible

The place was very clean and orderly. The people working their were very friendly and helpful. The woman helping me suggested size of machines based on what I had as well as talking me through how to use the cards to pay. It was fairly busy, but still plenty of room for folding, etc. Being at the corner of 96th and Allisonville, it's a fairly busy intersection, but a light nearby makes it easy to get in and out.

Very clean staff was very helpful and kind…I left behind some items and one of the attendants Grace saved it till my next visit…I enjoy the clean environment and service….

The laundromat was clean with plenty of empty washing machine even though they're always busy and the staffs were helpful with loading the card for us. There are washing machines with multiple sizes so we were able to wash from plushies to weighted blankets. The wifi was also strong so I was able to do homework while waiting for wash and dry in between. I'm very pleased and we always return to the laundromat whenever I visit Indianapolis.