Best ride-sharing services in Indianapolis: find options near you

I booked Indy JoyRides for my friends bachelorette party. We had a blast! Matt made the booking & scheduling process simple and stress free and our driver Steve took great care of us on the day of. We not only got a driver but a photographer for our trip! I definitely recommend booking a ride with them.

Indy JoyRides allowed our wedding party to ride together to & from wedding and actually interact. The seating set up is perfect for any party. We could sit facing each other which was awesome. The bridal party also enjoyed the chalkboard feature. There was even a sweet “Congrats” message when we arrived – Thanks!
I highly recommend Indy JoyRides for any transportation needed for a group. Very easy to work with, prompt and friendly! Eldon put up with a lot from our group with a smile the whole time!
Looking forward to the next time on the bus!

Had a great time on the brewery tour that we chartered through Indy Joyrides for my brothers bachelor party. Steve, our driver, was fun and very accommodating throughout the process and the bus was clean, comfortable and provided a lot of entertainment options to keep everyone happy. The booking process was very smooth and the Indy joyrides team reached out to me multiple times prior to the event to confirm everything. I highly recommend using Indy Joyrides for Brewery Tours or any other bus charter services you may need!

I booked with Indy JoyRides for a bachelorette party for a wine tour! We all had a wonderful time! Everything was well organized and everyone I worked with was super nice and friendly. Our itinerary was very detailed and they were able to work in all the wineries we specifically wanted. The bus was very nice and clean with plenty of room for the 10 of us, plus all the food and drinks we had! I would definitely book with them again or recommend them for your next party!

We booked Indy Joy rides for a 40th Birthday, we had a great time, Matt worked with us on our stops. Our driver was friendly and made sure to keep us on track with our stops. He was awesome with helping for us to take group pics!! The 1205 distillery was a favorite, drinks were amazing!!

We had so much fun on our JoyRide! We booked Indy JoyRides for a bachelorette party. Booking was so easy and the owner Matt was so helpful and accommodating.

The day of our driver showed up on time. We had a bus full of girls so I was nervous that we were going to be a handful but the driver was so patient with us. I would absolutely recommend Indy JoyRides to anyone that wants to have a fun easy day with a group of friends! 🙂

We used Indy JoyRides last winter for a brewery tour. There were 15 of us so we had the whole bus. We were able to be picked up at my apartment downtown which was great. The interior is really nice. There is a chalkboard wall to draw on and a bar/ice in the middle of the U-shaped seats. I liked that we could all see each other and talk and not sit school bus style. Our driver gave us suggestions of where to go but was also willing to take us wherever we wanted. I liked that we got to choose which breweries/wineries we went to instead of having a planned schedule. We changed our mind about a few places halfway through the evening and our driver was more than willing to change the plan.

I would definitely recommend Indy JoyRides to a friend and I hope I have a reason to use them again in the future. They were very easy to communicate with and the whole night went perfectly because of them!

So I don’t use Uber but my husband does. I don’t use them because about 3 years ago I went to work at 4 am at Walmart and got charged a $300.00 cleanup fee because the driver said I was drunk and got sick in the backseat of his vehicle. I was not drunk and if I had been Walmart would have fired me because they don’t tolerate that in their management. So until I paid the fee they suspended my account. I did ask them for proof that the driver had to clean his car and they sent me pictures of a couple of drops of water on the backseat so made up proof. So yesterday my husband ordered an Uber on his account to get us home from the grocery store. The app said that the driver was out in front of the store maybe 2 feet from where we were standing waiting for them. There was car there for us get into. After 5 minutes of waiting and trying to contact the driver with text and calling with no answer we had to cancel the ride. We got charged a $5 cancellation fee even though the ride never showed up. We ended up having to use Lyft to get home. We tried to get a different ride with Uber but they kept sending us the same driver who never showed. My husband said that it will be a long time before he uses Uber again there are to many other ride share options out there to keep having issues with this company.

No me quieren atender el trato súper malo la plataforma igual un caos total deberían demandar por incumplimiento no deja ni borrar la aplicación

Uber is terrible!
When I got into the car, driver’s phone said the name if my destination. Then I noticed that the driver was going somewhere else. Driver said that the app was taking me where I requested, yet it was not. Driver dropped me off in the middle of some neighborhood 20 minutes away and said he had to pick up someone else. He said to contact Uber but there is no way to contact them about being dropped off at the wrong place, only ways to criticize the driver. No phone, no service, NEVER AGAIN UBER!
It is LIFT from now on. Deleting the Uber app!

Long time delivery now! you want background check

Hello, how are you? My account was blocked for the first time. Give me one last chance to work on the platform. I do all possible actions to recover the account based on my opinion on the reports
So here in Indianapolis there is no Uber office. I drive 34 hours to and from Miami and it does nothing for me.

2023 gas prices goes up. Drivers does not get compensated enough for their mileage. I understand that people needs to get to their destination, doctors apt, grocery store, work, etc. and that is why I became a driver. The support team often doesn’t get the issues resolved and the hurdles and timing you have to go through to even get to support is ridiculous

I don’t know who’s worse. Doordash or ubereats

Requesting a transportation to work is ridiculous on Commuter Connect website. After I have created an account with Commuter Connect, I made preferences for my transportation. When I were about to request to vanpool, there were no transportation available in my areas. Few days later, I tried again. But, transportation still not available. This is ridiculous when requesting a transportation, but not available on your first try of requesting transportation.

Service is not bad. The one driver. Speeds does about 90. And is rude. The other driver keeps the air to high. Both drivers skip stops

Just Love Walmart period they always have what you need if its not in the store.Its forsure on line!

Never available carpools as well as vanpools useless to use

Very easy to get thereI don’t work there I just pick up someone there

Great free support for finding alternative methods of transportation.

Indygo needs work on their infrastructure but it still beats walking.

I wish I could give a negative 10, considering the company is supposed to pick up and drop off clients for doctor appointments. I would think that would be something they would think it’s important, but I guess there are no consequences for their actions.
First time, I was taken to my appointment in a timely manner, but they couldn’t pick me up for an 1 hour and 45 minutes. And then they had to get a Lyft.
This morning I had an appointment and it was hard for them to reach the driver. After 18 minutes they told me they would have to find me an alternative ride. I have 30 minutes to get to my appointment. I told them while booking my ride, I didn’t want a Lyft ride, because I am disabled and may not be able to bend my leg to get in the car, but I guess they don’t write these things down, for future reference.
I asked the person on the phone, how many chances does this company have to stress out and make their clients miss their appointments. Of course they couldn’t tell me. But I guess when you have a contract locked in with a billion dollar company, people don’t matter.

Not a very great service. I’ve scheduled rides with them twice on two different occasions both times the drivers never should up on time, when I called they said I called the day before at a certain time and canceled which I never did as I still needed rides to the appointments. They offered to send drivers out but I told them not to bother as I was going to be late and probably not able to be seen. They could probably improve if they got drivers that actually cared to do their job.

I have an appointment at 1:00. It is currently 12:50. The appointment is a 30 – 45 minute drive. I have been trying to figure out what is going on since 12:15, as that is the time they told me I could start calling for an ETA on the phone call. I have no other method of transportation as I am physically and mentally disabled and cannot drive. I’ve also been stuck at the hospital for hours after an appointment ends.
Insurance is probably going to take my CPAP because I cannot wear the mask I currently have and they didn’t show up.
That is what you’re getting when you rely on LCP transportation.

If I could give zero stars, I would.

I have severe PTSD and seizures and cannot legally drive. Public transport doesn’t cover where I need to go. I’m on a severely limited income and can’t afford Uber/Lyft.

LCP constantly mishandles my sensitive information, refuses to escalate issues, and talks down to me when I get frustrated and feel a seizure, PTSD, and disocciation.

This copany has caused me now 2 Seizures.

I experience speech paralysis, and phone calls with automated prompts are nearly impossible.

Even a LCP agent has the audacity to tell me to stop talking when I stated I knew about Lyfts Policies, I was in a PTSD/seizure flare because I was worried about been approached by a stranger, in the rain, and the business was closing, and had no place to sit for an hour and then explaining my disability she was like is there somonoe who can help you schedule since you have this difficulty. None of the healthcare providers will help as they have stated it takes an hour to arrange a ride. My Emergency/POA is at work and is unable to use their computers at work.

Their system is not ADA-compliant—UHC only allows scheduling via computer (the button that supllies this link is not even accessible on their phone app), and LCP has no cell phone app at all. Not convienent for anyone in general or someone with disabilities.

I have scheduled rides online with no issues—until they suddenly blocked me to schedule online. No one at LCP or UHC will fix this. Its been like this for a month.

I have tried logging from UHC website and get this message
Server Error 404 – File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

I get Invalid Account and/or Password on LCP’s website
I have tried my UHC username and my Insurance Member ID Password, and even reset my password but it requires 2 quessions which come up as <>. I have tried plugging in questions thinking they would send a email with no luck.

I have tried refreshing my cache/hisorty and other browsers too.

I’ve been left stranded multiple times, in the rain with no seating, outside a closed business. Before my and after appointment because they require an hour pick-up time and now ththey claim I have to call to be picked up too.

AND I have been approached by sketchy people asking for money and phones. I ended up having a ptsd/seizure because of this. Another stranger ended up havig to take me home because I could not wait an hour for LCP to re-arrange a ride with Lyft to pick me up. But they don’t seem take this serious until someone is assulted, has a injury from seizing, or etc.

They’ve falsely promised reimbursements and blamed UHC for problems that are clearly theirs.

I don’t feel safe with this company. They’re endangering people with serious health conditions. I am probably switching back to Anthem as they seem to have a better quality transportation that has no hurdles calling them and can schedule online. They seem to also be able to save preferences for favorite transportation company, mobility, and just overall slightly more direct and accessible like calling 911 dispatch and professional.

This company is a joke!! I switched my pickup more than 4x and actually just told them again yesterday for an appointment and they sent the driver to the wrong address again today and when I just called them they said I would have to call after 8am to reschedule (missing my appointment over an hour away)…they can’t get anything straight over there and are by FAR the WORST company I’ve ever had transport me….btw the pickup address is literally 5-10 minutes down the same street I used to live on and they couldn’t tell the driver that because of THEIR mistake and it’s not “during business hours” lol….don’t waste you or your doctor’s time with these guys and just call another company….you’ll be happy that you did

Based out of Indy…my elderly mother and I are in Fort Wayne, IN and so… communication is vital for smooth operations. LCP, has the vehicles (both our trips had been done with new Toyota vans, which were handicap accessible and fully automated), they seem to have good people, but the communication (rider access to drivers and dispatchers) needs to be cleaned up…and name badges for ALL drivers could go along way establishing security for the riders (a uniform or dress code would also help). This was our first time utilizing this company for a doctor’s appointment… and both drivers were on time and pleasant. The first driver seemed to be a little unfamiliar what the transport vehicle…and dispatch (when called to pick us up from appointment) seemed to struggle with smoothing communications with my 78 year old mother, who was afraid of having to wait an hour, to be picked up (as was stated by the dispatcher who fielded my mother’s call). We ultimately had no wait and our driver was waiting at the end of our appointment. Maybe this service is handled different if you became a member and handle things over the internet instead of over a cell phone.

Terrible transportation services.

The last time after My appointment, I helped the driver with instructions to find the hospital, once He’d arrived instead of Him picking me up. He had 5-6 people who didn’t have any rides scheduled with him & so everyone had got in first way before me & were about to leave me.

After an estimated 10 minutes He’d, asked if their names & none of theit names were mine, so then that’s when I was able to get in & I was telling everyone that wasn’t their ride.

So, I ended up being the 2nd/3rd person to get dropped off at home.

Today My driver actually did leave me & as I was trying to call the driver back, the LCP number makes you redo the whole process, unfortunately.

So, A rude agent called me & stated that My driver was leaving & I had notified Her that I was trying to call back, while coming from the 3rd floor, & I’m on A crutch,

She stated that it didn’t matter.

So now I’ve been waiting for hours for an urgent return trip & still no ride, no one to tell me the cab company that’s supposed to pick me up, or anything!

Also, when the cans come, they just sit her le without notifying anyone who they’re here for, so they’re just getting free money from LCP.

That’s not right!

Thank you!

The day after I drove my 2014 Honda Odyssey home, the check engine light started blinking. After taking it to two different shops, both told me the transmission needed replacing..

The feedback I gave them:
Your sign up process provides zero information on what locations don’t offer your services. Businesses like Doordash, Uber, GrubHub, Lyft all provide this information prior to needing to create an account so that you’re aware that you aren’t doing so for no reason. I was require to submit my personal information, send images if my Driver’s License, and wait to be approved just to be let down by the whole process of accessing my account, looking for a ride on a blank map showing only the map itself, trying to determine whether or not I’m expecting technician difficulties, calling customer service, waiting on hold, explaining the issue, being informed the service isn’t available in my area, and having to “convince” the rep to refund me. A MAJOR waste of time.

If I could give this place a zero I most definitely would. They need to get their drivers in check. The drivers work for the company not vise versa. You call 2 days in advance and call the night before to confirm all was good. The day for ride to pick up phone rand off the hook for over an hour asking if still needed ride! 2 drivers called and said they were in way then office called again and cancelled. This was for a Dr appointment. Very unacceptable company.!

They do great work they fix all kinds of cars

There were no zip cars there

Good people