Reeder Trausch Marine Indy (RTM Indy)
I recently interacted with RTM Indy and found their team exceptionally attentive and knowledgeable. From the first inquiry to delivery, the staff demonstrated clear communication, transparent pricing, and a customer‑first approach. The vessel selection process was streamlined, and they matched our needs with a boat perfectly suited for family trips and weekend adventures. I especially valued the timely support after purchase, which underscored their lasting commitment to satisfaction.
Beyond the sale, RTM Indy impresses with ongoing care and expert guidance. Their team answers questions promptly, offers practical maintenance tips, and ensures every detail is explained in accessible terms. The facility is organized and welcoming, reflecting a professional culture and a focus on safety. I left with confidence, knowing I chose a partner that values long‑term relationships and stands behind its products with genuine support.
Information about ski rental in Indianapolis - Reeder Trausch Marine Indy (RTM Indy)
- In-store pick-up
- In-store shopping
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wi-Fi
- Debit cards
Customer Reviews
Reeder Trausch Marine Indy (RTM Indy) has a rating of 4.4 out of 5 based on over 146 reviews on Google
I highly recommend doing business with these guys!! I traveled from out of state to buy a used boat. Everyone was very nice and made the process easy.. shout out to Josh!! When we got the boat home we had a few issues but even though we had signed an as is contract they stood behind their sale and made it right.. would definitely do business with them again.. this is the place to buy that boat from!!
My wife and I just bought our first boat from Denny's. I just retired from a life in sales. In my business area, customer service was always king. We sold expensive machinery and repeat business was key. We were looking for an electric pontoon boat and stopped into Denny's as an afterthought on the way to another marina. Our sales person at Denny's spent a lot of time with us talking about pontoons in general and about the company's philosophy of electric pontoons. After Denny's we went on to look at two other marinas which were all reasonably price competitive but I kept coming back to the initial experience at Denny's. Long-story-short, We called Denny's back and ordered their boat and discussed/negotiated a couple of upgrades and a delivery date. On the agreed to delivery day the Denny's rep showed up exactly on-time and took his time showing my wife and me through the workings of the boat and making us feel confident. I just want to say that the way the electrical system was put together by the Denny's staff is simple and robust and looks like a work of art. I am writing on our second day of ownership and I feel like the smartest guy in the world for making the decision to buy a boat from these guys. From sales, to the technical side, to the accounting an billing to the delivery and training Denny's has given us world class customer service. I love my new Bennington and I love Denny's.
We recently purchased our Regal 2000 ESX boat from Denny’s Marina, and we couldn't be happier with our experience. From the moment we walked in, the customer service was exceptional. They were incredibly helpful and supportive, guiding us every step of the way as first-time boat owners. Their expertise and willingness to assist made the process smooth and enjoyable. Not only was the customer service top-notch, but the quality of the boat exceeded our expectations. It was impeccably maintained and ready for us to enjoy on the water right away. Additionally, the training provided by the staff was invaluable. They took the time to ensure we felt comfortable and confident operating our new boat, making the transition seamless. Overall, we highly recommend Denny’s Marina for all your boating needs. Their outstanding customer service, high-quality boats, and comprehensive training make them the perfect choice for both novice and experienced boaters alike.
My experience for the sales department was superb. The teamwork that they showed working with me was very professional and cared about what I wanted. But, the finance department was rude, belligerent, and unprofessional. Only because I would not buy an extended warranty. When I come back to pick my boat up and pay my bill, I would prefer to deal with the sales department and not the finance department.
I recently called Reeder Trausch Marine in Indy. It used to be Denny’s but is now under new ownership. I spoke with a very kind and helpful woman who let me know about the change in ownership. I explained the problem with my boat and said I would be bringing it in. Later that day, I missed a call from the shop. I called back, was on hold for about five minutes, and then was asked to leave a message. This happened two more times before I finally got through to someone. I asked if I could still bring my boat in, and was asked again to explain what was wrong. After explaining it for the second time, I was told that the diagnostic would cost one thousand dollars. I clarified to make sure I understood, asking if it was one thousand dollars just to diagnose the problem before any repairs would even start. The answer was yes. I took my boat to a different shop that same day. They diagnosed it quickly, told me it was two bad relay switches, ordered the parts, and fixed it. The cost was nowhere near one thousand dollars. If you want to throw away money, this place might be for you. If you want honest and reasonable service, find a different shop.
We consigned our boat with Reeder Trausch Marine Indy in April 2025, working with Tyler Allen. The boat was showroom-ready and listed at $109,900. In June, we gave our bottom-dollar price of $90,000 and even offered to cover commission ourselves to help close a sale. Tyler brought us a buyer, but the dealership refused to honor my $90,000 price—The buyer walked away. Two days later, Tyler abruptly ended the consignment without a formal notice inside the 90days and told us to come get the boat. When we arrived, we found it left outside, uncovered, after a storm—cabin full of water, damage to the swim platform and seats, dirty, and clearly neglected. We now have over $2,500 in repairs due to the dealership’s carelessness, loss of use, loss of opportunity and missed work days and mileage for repairs. Unprofessional, irresponsible, and completely disappointing. Would not recommend trusting them with your property. #NOTmilitaryfriendly
Reeders Trausch Indy is terrible. The owners need to get rid of Tyler. My husband and I came up to buy a boat. Tyler got involved and we left without a boat. Jay and Monty you have an issue and Tyler needs to go. Tyler is condensending and completely unprofessional. He struggles to understand how to read a credit report. You are losing customers because of Tyler. Good luck with that!
Information about Reeder Trausch Marine Indy (RTM Indy)
Address
Reeder Trausch Marine Indy (RTM Indy) is located at 5550 Kopetsky Dr, Indianapolis, IN 46217, United States
Phone
The phone number of Reeder Trausch Marine Indy (RTM Indy) is +1 317-786-9562
Website
The website of Reeder Trausch Marine Indy (RTM Indy) is: rtmindy.com
Business Hours
Monday: 08:30–17:30
Tuesday: 08:30–17:30
Wednesday: 08:30–17:30
Thursday: 08:30–17:30
Friday: 08:30–17:30
Saturday: 09:00–16:00
Sunday: Closed
