Uncle Bill's Pet Centers West Indianapolis

I’ve been coming here for almost 20 years?Weekly stop. Only place I can get everything I need for any of my animals. Lots of people surrender their animals here and they do a great job finding new homes. I wish sales were more competitive so I could pump more into them instead of retail giants like Petsmart or Petco.

This is the most depressing pet store i’ve been. The dogs were so inactive and lifeless. Some dogs are literally sitting on their own feces and they have it on their faces too. The staffs are just not it! I feel bad for these babies. I wish they can be taken care of more.

I like this pet store its been here all my life its one of the original businesses thats been in indy a long time since the 80s...I take my dog to get washed here. They also have a variety of pets.

Awesome experience. Bobby was incredibly helpful and knowledgeable with any questions I had. He even offered to order anything I may want that they didn't carry. The fish selection was amazing. They had more birds than your local Petco/PetSmart as well as small animals and reptiles. They had puppies as well and a shop cat that was very social. Overall a wonderful experience.

I absolutely love coming to this location, the staff has always made me feel welcomed. I have spoken to Jay a handful of times and he has always been very helpful and knowledgeable. Most pet stores I have gone to do not have the information I am needing unlike this location.

This is probably the best Uncle Bill's ive seen. It is extremely clean and while I was there I saw employees actively taking care of the hamster enclosures. The fish tanks all looked well kept. The staff that I had to interact with were kind as well and seemed to care about their job.

I came to this store for feeders because I didn't feel life driving to Lafayette. I used to avoid a few of the Uncle Bills stores because of the quality and limited sizes of feeders, and because the locations aren’t very good (why do they not have a Plainfield location) I have quite a few snakes that need fed mostly weekly (some biweekly) and I was surprised to see that this store seems to be making some improvements. The employees are kind and remember you, even when it’s been a while since you’ve been in. They remember what types of animals you have, and even specific details about your pets. There are two specifically that I’m happy to see any time I’m there, one is a super sweet, knowledgeable, tall woman in the aquatics area and the other is Jay. I believe Jay is a manager. I’m not sure how long he’s been there, but since he has helped me, I feel good about what I’m leaving with. I bought another snake from him a couple weeks ago, and coming from a person that knows their stuff on snakes, I can confidently say Jay knows his stuff as well. I have noticed a lot of improvements in quality of care for the animals at THIS location over about the past year. I love how much this location makes me, and MY family feel like they care not only for their pets, but they care to make sure you feel welcomed as family. I will come more often. These types of people are hard to find, so I will continue to come to this location and watch them grow! Plus, somehow, they seem to have feeders better suited for the sizing I need, so that’s a plus!