Barkefellers - Indianapolis West

We did boarding for our 10 year old yorkie for 5 days. Jack wouldn’t eat and mainly stayed in his crate. The staff was so attentive to him. They made sure to call us every day either updates. I even saw Riley actually try to hand feed him. They were so gentle and caring…. Jenny was another staff person who made sure to keep us informed. Unfortunately, I don’t have everyone’s names but I thank them all!

I mostly use the grooming salon and they are very caring and gentle with my dog who is now 15yrs old. They will call me when there is a concern and accommodate us in every way. They are wonderful and truly have love and care for their four legged clients.

I recently lodged my 3 young cats at Barkefellers - Indianapolis West. This was the first time I boarded cats and I was really nervous. The lodging 'condos' for the cats were much more spacious than other boarding facilities that I looked at and were a comparable price. Barkefellers administered medicine at no extra charge and did not over feed my cats. They responded promptly by text or call with my requests for updates even on major holidays. My cats were happy to be home, and seemed relatively unphased by the time away. Thank you, employees of Barkefellers for caring for my cats when we were away. I will be utilizing your service again in the future.

Barkefellers has always been my dogs ‘happy place’. She absolutely loves going to play. She also stays there if I go out of town. She does great because she loves to go and play and I do get the package where she plays most of the day. This makes it so easy and familiar for her. The employees also treat her as if she was their own. She also gets groomed there which has also been wonderful !

If you are a small breed dog mom or dad, I would highly recommend NOT sending your dog to Barkefellers. While an incident occurred where my 11 month old, 45 pound dog did not make a wise choice, the manager on duty reinforced to me that the 8 pound dog my dog injured was mixed in with his group of dogs-dogs that weigh as much as 45lbs, if not more. I find this absolutely unacceptable and incredibly poor policy. I was told by the manager that the 8 pound dog "had the energy" of the size of my dog and "was able to keep up with them," so that is why the small dog was with that group. I would caution every small breed mom & dad to second guess your decision on daycare or boarding at Barkefellers. Response to management’s response: This is exactly why I caution every pet owner with small breeds who send their pet to this business. They say themselves that there are multiple factors to how they place dogs in groups; I agree that there should be multiple factors. But there’s absolutely no reason for an 8 pound dog to be mixed with 20+ dogs that are 40 pounds or more. They even told me before that my dog is a "spirited player." They knew he plays rough. Yet they still let an 8 pound dog play with 20+ dogs just like mine. Let that speak for yourself. If they cannot protect your pets, you can by not trusting Barkefellers.

We love Barkefellers and so do our pets, especially our doggo! We have only used the boarding service, but he is always excited to play with the other dogs and have the staff dote on him. The staff is very caring and provides regular updates they call "Pawgress reports."

We love Barkafellers! We can tell our dog, Scout, has the best time because he always comes home and just sleeps for so long! Most recently, he went in with his winter coat coming in, fur tufts, shedding, all the fun stuff, and came back looking like a million bucks! I actually called and they said Ava most likely came in from the South location to help out so just wanted to give her a special kudos because I know I could not get him looking that good and his nails filed that well! Excellent experience all around, and we will definitely continue to trust Barkefellers with all of our boarding, day play, and grooming needs! P.s. Sorry Ava if I spelled you name wrong and for any hearing damage you may have suffered during Scout's (a husky) bath!