Priority Boarding
Priority Boarding delivers a seamless experience from the moment you arrive, with efficient check-in and a calm, organized environment. The team is friendly, professional, and clearly knowledgeable about pet care, which brings peace of mind during busy travel times. I appreciated the real-time updates and the care taken to keep pets comfortable, safe, and happy while under supervision. This service truly elevates the travel routine for busy families.
With Priority Boarding, the value is immediate: predictable schedules, quick turnarounds, and consistent care. The staff respects routines, provides timely updates, and creates a reassuring atmosphere for both pets and owners. It’s nice to feel trusted when traveling, knowing your companion is in capable hands and accessible if plans shift. For frequent travelers, this service adds reliability and comfort that makes every trip smoother.
Information about pet sitting in Indianapolis - Priority Boarding
- Identifies as veteran-owned
 
- Wheelchair-accessible car park
 - Wheelchair-accessible entrance
 
Customer Reviews
Priority Boarding has a rating of 4.8 out of 5 based on over 415 reviews on Google
I was really nervous leaving my puppy for her first boarding trip. However, everything about Priority Boarding made it a great experience! The daily report cards, knowing they are veterinary owned, and the ease of knowing she had wonderful people taking care of her made it a relaxing trip for me also! Really not enough good things to say! Indy came home happy and I feel much better about her next visit!! With my husband working in racing, it’s important to have a facility I can trust while we are sometimes away on long weekends. This is definitely our go-to from now on!
We reluctantly had to board our two cats for five nights recently, and everything went smoothly. One of them needed regular pills and an inhaler treatment each day and we worried about steep charges for that, but it wasn’t bad at all. The staff was kind and caring, and the condos were very clean and nice. Make sure you bring comfort bedding and toys, because there are none! Our cats aren’t cuddle buddies so it was fine, but if yours are, they aren’t allowed to bunk together. The only thing I would change would be more consistent and thorough "report cards" each day. Overall we were very pleased and happy with Priority Boarding.
Wonderful staff! The establishment is clean and organized. It was clear in all the report cards that our boy was enjoying his time at Priority. This is the second year we have used Priority Boarding and we will continue to use them. I have previously used other boarding options and none were comparable to the care and peace of mind that comes with using Priority Boarding.
I was very impressed with the care and individual attention the staff paid to my puppy. They were very caring and sent me updates and photos of her and how she was doing. She always appeared to be having a great time and be very happy. I sent outfits with her because she loves wearing them and they changed her and played with her just like I would. I highly recommend this place they truly care about your pet.
I have a large dog who may look intimidating, but he’s truly a big softy—and the team at Priority Boarding treats him like absolute royalty. It’s such a relief to know he’s in good hands when I can’t be with him. The daily report cards are everything! Getting those updates on how he’s doing, what he’s been up to, and how he’s feeling brings so much peace of mind. You can tell the staff really care, and that means the world to me. I wouldn't trust my pup anywhere else. Highly recommend Priority Boarding for anyone who wants their dog to be loved and cared for like family.
The staff is phenomenal. My little guy is very selective about making new friends. He is tiny and takes a little time to feel comfortable around new people. The staff was patient and truly went above and beyond to make him feel comfortable. We had funeral to attend so everyone in the family had to make last minute travel arrangements. Knowing that he was safe and well cared for made life so much easier. They send you update on his daily activity and disposition that includes pictures. I will definitely be using priority boarding again.
Our 2 dogs stayed 5 days for the first time at Easter. The facility is very nice and clean. My dogs were in the Sanctuary suite and had plenty of room. The area they take them out for a stroll and potty is also very nice and clean. They would send us a report card with photos which helped ease my mind. The staff is helpful and friendly. Would definitely recommend.
Information about Priority Boarding
Address
Priority Boarding is located at 7875 Milhouse Rd, Indianapolis, IN 46241, United States
Phone
The phone number of Priority Boarding is +1 317-296-6722
Website
The website of Priority Boarding is: priorityboarding.com
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
