Paradigm Health

Paradigm Health was truly a blessing during the final weeks of my mom’s life. I didn’t initially think she would qualify for hospice care, but to my surprise, she did — and the support began immediately. That very same day, Paradigm arranged for a hospital bed to be delivered, which made an incredible difference in keeping her comfortable. They provided a generous supply of incontinence products and essential comfort and pain management medications — all at no cost. These resources were not just helpful; they were vital in ensuring my mom’s last days were as peaceful and pain-free as possible. Every single person we interacted with from Paradigm felt like they were made to work in hospice care. Their compassion, empathy, and calm presence made a profound impact — not just on my mom, but on our entire family. They handled everything with such grace and dignity, and they knew exactly how to support loved ones during such a difficult time. One of the most touching moments was when they arranged for a singer and guitar player to quietly perform during my mom’s final days. It was a beautiful and peaceful way for our family to say goodbye, and it’s something I will never forget. I can’t say enough good things about Paradigm Health. Thank you for being there for my mom — and for me. Your care will always be remembered.

AMAZING CARE! All caps because it is absolutely true. Paradigm took great care of my father, but really they took great care of the entire family. They continue to call and check on my family months after my dad passed. 10 out of 10 service and care.

I would give this company 0 stars if I could. My friend signed up with them when she found out her condition was terminal. They provided some of the equipment but in two weeks they only came out two times. There were no gloves provided and no real help. There was no real support to help her caretakers (we are just lay people-not nurses)make her more comfortable. Also the meds she was supposed to get didn't come for days. When the end was near they wouldn't make the arrangements to move her to a nursing facility (she had signed up for that) because her sister in law was calling and not her (at that point my friend was unable to call). The sister in law finally had to contact a friend who was a nurse to help. It was a complete nightmare and I wouldn't use this company if it was the only company in Indiana providing this service. We got through this situation but with no help from the company that was supposed to assist us.

My mother in-law had this company for hospice and they were a nightmare. We changed companies because they did not ever provide enough supplies for her care. The family continually had to call the company for diapers, wipes, chux, and gloves. They also stated that an aide was going to come 2 times per week which did not happen. We are in the process of reporting this agency to CMS for not providing what is expected for end of life care. Terribly sad.

I can't thank the staff at Paradigm enough! They were so helpful and really took a load off of my shoulders. Anytime an issue came up in her memory care unit, they were right there to advocate for us. Things always got done with record timing. Natasha and Jessica were absolutely my angels. You ladies were amazing. From the start, through the end, everyone I spoke to or interacted with were very compassionate and communication was amazing. Thank you for helping take care of my Mom. Hospice can be a scary word but I am so greatful for them!

The team Peggy Lisa Dorinda Eric Brian and Victoria are great they come in make you feel like their family I couldn't ask for my mother to have better care they bring her cards flowers and LOVE!!!

We called Paradigm in to care for my grandmother in June. They were extremely responsive, working with us to get her home and get everything she needed. They responded to all calls immediately when my mother had questions. We do want to specifically mention Jeff C., Dae, Angel, and Julie - Julie was there at the very end and swooped in to save the day for my mom when my grandmother was actively passing. Julie was amazing. Thank you Paradigm!