Old National Centre

1-Star VIP Review – Xavi at Old National Centre (Indianapolis). If I could leave a 0 I would. The "VIP Meet & Greet" experience for Xavi at the Old National Centre was an absolute disaster from beginning to end. We were originally told to arrive by 4:30 PM, and at 4:31 PM we suddenly received a text saying it had been moved to 5:30 PM. No explanation. At 5:30 PM, we waited outside in the cold while staff kept telling us, "Just a few more minutes." We didn’t get inside until 6:00 PM, and then—unbelievably—the bar was not allowed to serve us. By 7:10 PM, they shoved the entire VIP group into the basement, with no food, no drinks, no notice, no chairs, and absolutely no sign of Xavi. At 8:02 PM, we asked a staff member for updates and were told they didn’t even know we were down there. This was a complete waste of money, energy, and time. Nothing about this experience was VIP. I don’t know if the issue was the venue, the artist’s team, or the logistics, but the entire operation was unacceptable. If you’re going to host a Mexican artist, you better know how to handle logistics and communication, and the artist’s team must coordinate with the venue properly. This was the worst show experience I’ve ever had. Shame on everyone involved in organizing this event.

I had never been to this venue before, but the staff working that night were incredibly friendly and helpful. We initially ended up in the wrong line because we had VIP tickets and the instructions weren’t very clear, but they quickly got everything sorted out for us. Once inside, we had a great time.

We went to the Blue Man Group show last night, and the experience at the Old National Centre was excellent. The venue is beautiful. The show was incredibly fun, original, and full of energy. It's definitely a perfect venue for live performances. Highly recommended!

Extremely Disappointing "VIP" Experience – Xavi at Old National Centre I don’t usually leave reviews, but this experience was so poorly handled that it deserves to be documented. The VIP Meet & Greet was scheduled for 4:30 PM, and at 4:31 PM we suddenly received a message saying it had been pushed back an hour. No explanation, no apology. When we showed up for the new time, we were left waiting outside in the cold until almost 6:00 PM. Once inside, staff informed us that the bar was not allowed to serve us, which made the wait even more frustrating. Then things got worse. Around 7:10 PM, the VIP group was taken down to the basement with zero communication. No drinks, no seating, no snacks, nothing—just a crowded room full of confused people standing around. There was absolutely no sign of Xavi, and no updates from anyone. At 8:02 PM, someone finally asked a staff member what was going on, and they told us they had no idea we were even down there. That says it all. Whether the blame falls on the venue, the promoter, or the artist’s team, this event was handled extremely unprofessionally. There was nothing "VIP" about this experience. It felt like a complete waste of time and money, and honestly, a huge disappointment for fans who showed up excited and supportive. I hope they learn from this, because this was unacceptable.

Great place to see a show - spacious lobbies, comfortable seats, good sightlines- and lots of nearby parking and restaurants to make for a nice date night or afternoon.

Clean, easy to enter/exit, seats could be more spacey but overall an enjoyable experience. Love coming here for comedy shows and events in the city. Will return of course!

I went to see Hamilton at this theater. The cast of Hamilton was amazing. They did wonderful. They get 5 stars. I've been in other old theaters. The unique architecture and design bring out the nostalgia of days past in a charming manner. The old charm will not save this theater. I spent the entire show with about a 30 percent view of the stage at any one time. The rest was obstructed by the heads of other people in my line of sight. I'm not a short person. The floor of this theater is not good for a quality viewing of any full stage production. I'm not sure why a show like Hamilton would use this venue. It isn't a good experience. It is so frustrating to pay a large sum of money per ticket to then have to stare at the back of heads hoping the performance scoots over so you can actually see. They either need to fix the problem or quit charging good seat prices for horrible seating. I'll not be back.