Magnolia Springs Southpointe

I have a two fold experience of Magnolia Springs Southpointe. I work there and I believe in Magnolia so much, we are moving my grandmother in there as we speak. It truly is unlike any other place I’ve been. The level of care is unmatched, to find a group of caregivers that demonstrates genuine care about each individual resident is hard to come by, but not here, it’s shown in abundance. Everyone is known as family and newcomers always quick to find a place in the family as well. When it came time for my grandmother to search for an assisted living facility, I was happy and relieved that she will be at Magnolia, with the highest level of caring people who truly care about her experience at her new home. Amanda and Jamie made sure she had everything ready for her upcoming move in date and were there for any questions we had along the way. They really do a great and thorough job at showing you everything Magnolia Springs has to offer!

Magnolia Springs Southpointe has always felt like home. I adore the residents and the time I’ve spent getting to know them. The families have been so welcoming and openhearted, and I’m thankful for the trust they’ve shown me. The staff here are dedicated and full of heart. This community is truly something special.

Magnolia Springs Is Amazing to Every one Who Walks In The Door! It is a Beautiful Building! The menu is never ending and the food alone desreves 5 stars. All of The staff gets along here, and are super nice and helpful! I could not imagine working anywhere else, such a family like environment for staff and residents.

Personally, as the last remaining relative of the resident and POA of the same, up to this point my experience with Magnolia Springs has been positive. However, over the last couple of months, too many changes have occurred, too many hands stirring the pots, and in my personal opinion not enough information spread to the family members or POA's of the residents. "The" doctor for my mother has been changed multiple times in the last 2 months and no direct communication that I feel has occurred from Magnolia Springs personnel. Another group has been working with my mother that I gave no permission to to work with her and now receiving bills that Medicare doesn't cover. Too much email and not enough reaching out. When I do contact directly I often get a shoulder shrug or a I'm not sure I'll have somebody call you is the response. Change is good, but communication of that change seems to be lacking in this situation. I'm not sure if it's Sinceri's problem, or Magnolia Springs, or who else... Just too many changes and no one to answer the questions... Hopefully this is corrected soon.

I am dealing with an extremely stressful situation relocating a family member to Indiana. After talking and touring 6 Assisted Living locations I felt even worse with the level of professionalism until I met Cody Baker. He took the time to truly listen to our concerns and needs, making sure we felt supported and informed every step of the way. He was never pushy or rushed like a lot of the others and he made the process feel personal and manageable. His honest, caring approach helped us feel confident during this stressful time.

magnolia springs is a great care facility. all the staff work very hard to make sure the residents are cared for and happy.

While this facility wont be the right fit for my loved one, Cody at Magnolia Southpointe was so kind and genuinely cared and wanted to hear my story. He was super kind and helpful. If everyone at Magnolia Southpointe is as kind as Cody this is a great place!