LensCrafters

Antwon Davis wa s excellent ! I walked in to LensCrafters at Castleton Mall in Indianapolis Indiana and was greeted by Antwon. I had brought in my 84 year old friends glasses to be repaired. He ended up repairing them right there! He is so kind and he is a great asset to your company!

My lens kept popping out of the frame and this was the weekend so the VA where I got my glasses was not open. Fortunately for me Lens Crafters was open and extra fortunate for me, Paige was working! She took the care and time to fix my frame which was slightly bent. She then answered my question about having a family member schedule an appointment to see their doctor. I made that appointment before I left. Thank you Paige! You made a difference!

The Indianapolis Castleton Mall store manager (Alex) personally assisted me, and she was not only extraordinarily helpful in finding glasses I loved - she nailed it in seconds flat - she was an absolute joy to work with! She turned the laborious hunt for the right glasses with the right look from a chore into a truly fun experience. (Yeah, I actually had "fun"!) What a wonderful person with a delightful and uplifting personality. (Wish she was my neighbor!) Whenever I come across extraordinarily glowing reviews, I alway think to myself, "Faaaake review!", but I'm a real customer and my review is the real deal. But don't just go by what I say here, check out the LensCrafters Castleton Mall store, then ask for Alex. And trust me, you'll be saying to yourself, "Reeeeal review!"

Alex was very friendly and helpful with out following us around. She gave me time to browse on my own and was available to answer my questions about available sizes. She was quick to check us out once our decisions were made.

I had the pleasure of meeting Ms. Stephanie and having her take good care of me. She was amazing! Sweet, kind and very knowledgeable about the frames/lenses LC had to offer. The staff as a whole were really helpful and super nice. I’ll definitely be back soon for my 2nd pair!

Excellent customer service. My husband and I just moved here from CA 2 yrs ago and were always loyal to Lenscrafters. When we moved here we thought we would try a different company, but nothing compared to your selection of frames and being able to do it all in one place in regards to the eye exam. The girls at the eye exam side and the doctor were very friendly. Then the lady and gentlemen on the Lenscrafters side were just as friendly and helpful with choosing our new frames. They worked great together. I will be taking all my old frames back so they can add my new lenses to the frames I previously purchased at Lenscrafters. I highly recommend Lenscrafters!

Paige was pleasant, personable and answered all of my questions! A 10/10 atmosphere all around. Stephanie was very nice, too!