AMC Washington Square 12

Outside right now as we speak (Feb 1 2:30) in the car waiting for the people I came with to finish their 2 hour+ movie because mine was cancelled with no warning, then the manager told me to leave or wait out of sight near the cold windows or outside for those 2 hours. So I had to call the birthday lady, tell her that staff was sending me out because I wasn't there to see a movie (because it was cancelled and no other showings were available) and she had to come out with her keys to put me in the car to keep me warm until they could finish. Calls are going to be made. This place used to be decent and accommodating, what a joke.

Clean facility and friendly staff. Concessions was a little slow on our preordered snack but besides that, excellent. Say Jaws in 3D.

Me and my son went to see GOAT and we got the number 2 with 2 drinks and large popcorn. Well one of the pop machines was not working right and the drinks all tasted off. When I brought to the management all they could say was sorry for your inconvenience but yet they know the machine is not working right and are still using it. The combo is like 23 dollars sorry for my inconvenience thats fine I will drive to Castleton next time. I know for a fact they know because one of the coworkers pulled the man to the side and told him it was off and they told me I could get another drink from the other machine but our movie was already over so no thank you.

Nice reclining leather chairs. Good quality picture. Theater was clean including the bathrooms. They now have the machines where you can pick your drink and free refills. Stubs rewards program so you can get free upgrades and gifts. Concession prices are high, but nothing new there. They've jumped on the bandwagon with the fancier food choices. My only real complaint was it was very warm in the theater.

In the company of my love one and we enjoyed each others company. We felt safe and was able to focus on the movie. The place was clean and the staff was very helpful with suggesting seat choice. We used a gift card which made our entry smooth. We watched Bad Boys and I tell you it was a great movie. Everyone should support this local place it's a life changer.

Staff was proficient and friendly. Popcorn was great! The theater was very clean, including the restrooms. The seats were very comfy.

I like the seats because the recline. They are large but could be a little roomier. The drink machines are the ones where there are endless options. The popcorn wasn’t very good. I’m not sure if it was stale, but I’ve definitely have had better. Also the parking lot is like navigating a minefield with all the potholes. The staff were friendly.