Last Chance Wrecker

I would give them no stars if I could. First they tow my boyfriends freightliner illegally (company is investigating) $2500 to get it out as soon as it got their. Then we get the truck and check all his stuff to see if anything was missing and sure enough he has property missing plus they took his vapes new and USED BURNT OUT. All I can say is bad karma comes to bad people and whoever stole his stuff is bad people. Onto of yall taking his truck illegally. I do not recommend this place.

I am a dealer in Alabama. These guys redeemed my collateral for me in under 3 hours, worked with me to get my vehicle back to me before my 10 days was up! Will use these guys again.

Even though it cost $550 to get my car out after 1 week with no courtesy sticker placed on car, staff was very friendly. But the prices are ridiculous, $150 initial fee, $30 every day for storage, and $100 lien fee after 3 days storage, tow companies are highway robbery!!

Had a great experience with Last Chance. My daughter 's. Vehicle was stuck in a parking garage. They got there right away. I wish I had got the name of the driver. He was insanely wonderful. Very personable and helped us get our vehicle to a repair shop. If you have a towing need in downtown Indy, they are the ones to call.

Towed my fiancé’s vehicle from our apartment complex WRONGFULLY. We woke up thankfully having the day off and noticed… I will say the lady who answered the phone was very generous and went and checked the vehicle and obviously saw the parking permit in the front windshield. She (who was nowhere near the wrong) was obviously apologetic and showed humility… it would’ve taken the idiotic tow truck driver about 5 seconds if they would actually get out and look for a sticker instead of thinking about compensation for picking the vehicle up. As this isn’t the first for this company I’m sure it won’t be the last. In my line of work if I would’ve messed up, I’d be facing termination/charges. Do better.

I have to get many cars out of impound as part of my job and these guys are amazing compared to 90% of the impounds I have to deal with. Their impound fees were reasonable, they were very clear on the phone what documents were needed to release the car. When I arrived the lady up front was very quick to help me and they got me in and out in less than 10minutes.

They towed my car from my apartment garage saying I didn’t have my parking pass in the windshield, yet just a couple seconds of searching would have shown them that my sticker was on my dashboard. All of their pictures conveniently showed every spot of the car other than where the sticker was. They then threatened to trespass me for going to my car in the lot to take a picture as evidence that my sticker was on the dash. Woman behind the desk has zero customer service skills as expressed in various other negative reviews. They said I should have gone in to the office before going to my car, yet I called an hour in advance informing them that I believe they wrongfully towed my car. I know several people in the same building that had their cars wrongfully towed as well. The people at Last Chance display an utter lack of professionalism or care for people’s property.