Indy Auto Man Service Center

We had 24hrs to get a new Van and these guys did not disappoint. My husband called when they opened and we gave them all the information and they called us back within an hour telling us to come get your new car. Victor is awesome and will do anything to make your needs met. Also this was the fastest I have even gotten a vehicle. Keep being awesome!

Painless experience with ease of purchase. Marcus was a wonderful salesman.Very nice and not pushy like many others. Noe in Finance handled everything quickly and was very nice. Couldn't have been easier. I would highly recommend to everyone!

Absolutely the Worst Experience Ever – Shady, Incompetent, and a Complete Scam Operation If I could give Indy Auto Man Service Center negative stars, I would. This place has gone completely downhill under the new management — and I mean fast. I used to trust these people. I’ve taken my car there before without issues, but now? This place is nothing short of a nightmare, run by unprofessional, shady clowns who clearly have no business touching anyone’s vehicle. Here’s how my horror story went: In December, my car which is a BMW 2017 530I suddenly wouldn’t start. I figured it might be the starter, so I called Indy Auto Man and scheduled an appointment. I even gave them a heads-up that my car couldn’t move at all — it wouldn’t even go into neutral. When I arrived with the tow truck, I made it crystal clear to the front desk that the car couldn't move. Their genius solution? "Just drop it in the back lot." I asked twice if they were sure — they insisted. A week or two later, they suddenly realized they couldn’t move the car into the garage (shocker), and told me I’d need to tow it again into their garage for an additional $100. I should’ve run then. But I needed my car, so I agreed. Then they finally looked at it weeks later and said it was the starter — $500+. Fine, I said go ahead. A week after that, they told me the starter wasn’t the problem — it was the engine. Dead. Out of nowhere. The car ran just fine the day before it wouldn't start, so I don’t know what kind of fairy tale they’re spinning. I agreed to the engine replacement because it was covered by warranty (up to $9,000), though I still had to pay around $3,000+ out of pocket. After MONTHS of delays and complete silence, I finally got my car back in early April. I paid. Got in. Boom — all of my tire sensors were out. I brought it up immediately. They tried to charge me another $100+ just to check it out, and said it was because the car had been "sitting too long." Are you serious? That’s your excuse? I didn’t bite. Took it to Belle Tire instead — didn’t replace the sensors, just replaced the tires — and magically, all the sensors worked again. Indy Auto Man = lying or incompetent. Or both. Fast forward a couple months, my engine starts overheating from a massive coolant leak. I take it to BMW instead of dealing with these crooks again. BMW tells me it’s the engine oil cooler — which should’ve been brand new with the engine replacement. I called Indy Auto Man again and spoke with Amy, the manager. She insists they’ll only fix it if they look at it themselves. Fine. I send them BMW’s report. Then I hear from Chandler (another manager), who tells me they’ll fix it… originally for $650 but with a fake "discount" to make it match BMW’s pricing which was 500 and something. Unbelievable. But I needed it fixed, so I paid. Got the car back a week or two later and guess what? Still leaking coolant. Temperature gauge going haywire. They didn’t fix a damn thing. Take it back AGAIN. Amy hits me with, "This is common with BMWs, one coolant problem leads to another." What a joke. A week later? Now it’s the coolant reservoir that’s cracked. Funny how that just so happens to be where you were working when replacing the oil cooler. Either they cracked it themselves or they completely missed it. Either way, it's on them. But no — now they want ANOTHER $600+ from me. Oh, and the part they quoted me? I found the exact same part with the same part number for $150. Labor? It’s a 30-minute job. These people are outright robbing customers. Long story short: Indy Auto Man is an absolute scam operation. They overcharge, underdeliver, and when they screw up, they twist it into another cash grab. Their mechanics clearly have no clue what they’re doing, and the managers? Equally shady, arrogant, and dismissive. I wouldn’t recommend this place to my worst enemy. Don’t buy a car here. Don’t get service here. Honestly, don’t even drive past the building — your car might break down from the bad energy. -100/10 stars. STAY FAR AWAY.

I came to the lot and knew what I wanted. No sales person to guide me. All I asked was the car to be cleaned and the battery fully charged. The car was dirty and the car was less than 60% charged. Love my car but not so much the service

Salesman was very nice and helpful. He let me take my time. Never forgot about me. Thank You Keith Watkins.

Matt and Rusty are wonderful to work with. Excellent service by tech, Michael. Had window motor replaced in Tesla. Also they have Tesla charger on this premises.

The front desk sweetheart named Rhi is amazing. The communication she provided and making sure I was a priority in the busy schedule they have didn’t go unnoticed. I appreciate the kindness and the concern she showed with my car situation. She was the communicator between the dealership and me and making sure everything was handled. RHIANNA…. I appreciate you. You made my "bad car buying experience" so much better with your kindness. ❤️