Indianapolis Animal Care Services

Staff are amazing with the animals. Clean & smells clean each time I went there. They are very helpful and informative. They seem to truly love and take care of all of these animals. If you can donate,or adopt they really can use it. We went to see 4-5 dogs. The staff was very patient and helpful. We came home with Chai ☺️ He's an awesome handsome guy. He's not had any accidents in the house & goes into the create ( I try to get him to sleep with me he's not there yet) on his own (we don't even shut the door). We're so happy with him. He'll be so spoiled!! ❤️ Thank you all for your help! If you ever need me to foster give me a call

We have been dealing with them for weeks to do something about the German Shepherd that runs around the neighborhood and our year with no leash as its owners allow him to, and they won’t do anything. We have a little dog that we walk and too many times has that dog ran up on us and tried to be aggressive with him. I’ve already seen it be aggressive with an adult man, who was scared. That dog also has a good chance of being hit by a car.

Staff are amazing with the animals. They seem to truly love and take care of all of these animals. If you can please donate to these babies, they can use any extras of anything. They’re just like babies and children they deserve it all too!! These staff work hard to do the best they can.

It's impossible to get a hold of these people. For a week now I've called numerous times and sent emails just trying to schedule an intake for a baby kitten I've found, and there's been absolutely no response. The situation is tough and she won't survive if I can't get her somewhere. Animal Care is quite literally my only option and they're useless. They require appointments for intakes and surrenders, but how am I supposed to do that if I can't even make one? I don't believe they actually care about helping animals in need.

Use caution if you are considering adopting from Indianapolis Animal Care Services. I'm incredibly sensitive to the conditions under which most shelters are operating: inundated with animals, forced to make difficult decisions, understaffed and underfunded. That said, it's imperative staff are honest about temperaments and known history of the animals in their care. Sharing my story here to hopefully save somebody from making the same mistake. We adopted a dog Bishop from IACS last month. We were looking for a friendly dog that was compatible with other dogs and cats since we have both. He was one of the few dogs available in the area that met both. The staff member that we spoke with that day described him as a "shy guy" and mentioned he was adopted by "a mom with 5 kids" and returned "because he can be pushy with little ones." He implied that she had no business adopting a young lab, but stated explicitly that he's never seen him be aggressive. We noticed some resource guarding initially, which we planned to manage through training but things only escalated from there. He snapped at our cat once, we then decided to feed them all separately and ensure no toys were around the house. Over the course of two weeks he got into 3 fights with our dog that only increased in severity before we agreed our home no longer felt safe. What I was most disheartened to find out was that Bishop was previously returned and put on a bite quarantine, news that was not disclosed to us at the time we adopted him. He was deemed safe, no conditions attached. Additionally he was released into our care without having been vaccinated for rabies. I made multiple attempts to contact the shelter to discuss why he was released into our care without fully disclosing the extent of his behavioral history (or being fully vaccinated). In total we have spent over $1,200 treating both my dog and my own bite wounds (incurred by Bishop when separating the last fight) and have yet to receive a response from IACS. I will always advocate for adopting animals and I hope to find a companion for our dog once her wounds are completely healed. That said, the outcome most certainly would've been different has we known the full extent of Bishop's history. If you are considering adopting, make sure you do your due diligence.

Excellent place to take strays or pets! I took a baby animal I found over and they were able to take it off my hands and start caring for it immediately! Very courteous and kind people, will definitely stop by if I need their help again.

They work quite diligently to get animals the care they need but they receive an insane number of animals daily. With that in mind, Upon adoption, the animals are all up to date on shots, dewormed, microchipped, spayed/neutered and sent home with resources for training. They are often understaffed because it’s a city shelter but they are always on their toes and staff clearly love the animals. They receive every stray and while they can’t assure a dog will be cat friendly, they are temperament tested prior to being available for adoption. I highly recommend this shelter and have had great success in finding lovely and beautiful dogs and cats here.