Hollywood Casino & Hotel Lawrenceburg

The rooms definitely need updates. The bathroom needs it the most. Cracks in the toilet bowl, hair still on the shampoo dispenser. I have stayed in worse. I love the casino. All the money they take in you would think they would invest it in the rooms. Customer service at the desk, how do I put it nicely... he really didn't speak except for "checking in", "I need you license " and after I stood there for a minute I got "your all done" No clue of where the room was or anything. The man in the hallway was very nice and helpful tho.

Stayed a night at the hotel and went to the casino and the sports bar. The service at the front desk was amazing. Hotel room was clean. The sports bar staff was great. The food was good , the drinks were strong and our server (maybe Candice) was amazing. She was friendly and suggested great drinks. The casino was fun as well. We hit good at some of the games and plan to be back!

Had issues with checking in thru Penn Play app , the girl working wasn't helpful at all. Basically said it was iur problem and come back at 4 for regular check in time. Seemed like we inconvenienced her . Came back at 4 to check in , the young lady that chexked us in was super helpful and very kind. Our room was outdated and very dirty. Cobwebs hanging from ceiling over bed , dirt and hair all over the bathroom and closet. Urine at bottom of toilet, feces stuck on inside of toilet. The dust was so bad. We booked 2 rooms , the other one wasn't near as bad. My Parents stayed on 5th floor and their room was very clean. Our carpet was loose ans rolled up in center of room, kept tripping over it. To pay over $220 per room I would've thought more effort would've been made in cleanliness. No lock boxes in rooms either. The. Casino and amenities itself was nice, staff was super friendly and helpful.

Went to Hollywood Saturday night it was very crowded i love the casino however I just wish you all had more quarter machines to play, I normally go to Miami Valley but decided to come to Hollywood. I won but didn't have a large choice of quarter machines to play... Maybe open back up the downstairs and put more machines. Just a thought. You guys used to be pretty dead but I see your getting the crowd back. The downstairs would help with more room and more machines.

I've only been in the Casino portion of Hollywood, so I don't want to rate the hotel portion until I actually stay there. However, the casino is nicely spread out. Plenty of options for different styles of players to play their games. The restaurant inside smelt amazing but I didn't stay long enough to need to eat there. Would recommend for anyone's first trip to a casino. You'll have a lot of fun.

First time going and I will definitely be back. I don't do much gambling, but our friends did. I had a great burger while I was there and the night club was so much fun. We listened to the live music for awhile too.

We made reservations for our 20 anniversary. never once was i told that they had smoking rooms. we got there early and if we wanted to check in early there was a 15.00 charge. we decided to wait and drove over to the casino. we had a decent lunch. we then went and checked out the casino and the smoke was so bad that we had to leave. I have breathing problems and we didn't realize that smoking was allowed at casinos... that was our mistake. so we went back over the hotel and asked if we could cancel our reservations because the hotel reeked of smoke also. they do not have coffee for their clients, and they do not serve anytime of breakfast like hotels that are normal do. so, to cancel our reservations it was going to costs us 119.00 and because of that we decided to just stay and figure out something else to do in Lawrenceburg area. we got to our room and it was awful. smelled like old smoke, and the bed was horrible it was literally a hotel 6 it was bad. my husband went back down to get the last bag and stopped at the counter and told the guy that we will probably cancel our room and he replied that it will be now 144.00 to cancel due to we "checked" in already so its more money!!!! my husband came back to the room and told me all of this and we really didn't want to stay it wasn''t comfortable and it was just plain horrible. so yes, we paid the ridiculous 144.00 and checked out. I will never go back there and believe me word will get around. this place is awful especially for what they charge. you want breakfast or a good cup of coffee? you have to walk, and I mean walk to the casino. It's sad that this place is for the smokers.... if you like smoking and a motel 6 atmosphere then this is the place....