Advanced Urology LLC

Dr. Dugan listens carefully. He communicates clearly. When appropriate, he outlines options and gives his opinion while leaving choices in patient hands. The office works efficiently. I find him an easy physician with whom to talk.

Great experience. The receptionist and nurse were so friendly and Dr Dugan got straight to the point and made me feel so comfortable. I loved that the office was small and personable

Dr. Dugan always takes the extra time to answer my questions and explain in layman's terms. Also, I see the Dr. at the time of my scheduled appointment, not like many doctors where you wait to see them.

I was suffering from a medical emergency, seen by my primary doctor who referred me to OBGYN, and then had a STAT referral from my OBGYN sent to Urology of Indiana to assist with my issue. I was in pain, barely able to urinate, with a 3 cm mass obstructing my urethra. After following up on my urgent referral with Urology of Indiana 24 hours after the referral was sent- I was spoken to in a very condescending manner by the woman on the appointment line and told by her that I would not receive a call to schedule my appointment with them until three days after they received my urgent referral- at the earliest. In tears, I called Advanced Urology and without a referral, was scheduled the same week. Unfortunately I never made it to my appointment, as I ended up going to the ER in distress and was seen by hospital urologists and scheduled for surgery with a urogynecologist for a urethral diverticulum the next day. But I wanted to write this review bc this office gave me hope, was very kind to me, and I would recommend them to someone seeking a caring and attentive urologist office. As an RN for 14 years, it means the world to experience kindness as a worried patient and trying to navigate specialty care. Also to note- it is 7 days after my urgent referral was sent to Urology of Indiana and they just finally called me to set up an appointment.

Reception very friendly, Terry RN is great and thorough. Dr Dugan thoroughly took care of my medial issue!

Excellent service from the doctor and his staff. Highly recommend

Dr. DUGAN IS VERY EXPERIENCED I VIRTUALLY FELT NOTHING. SUPPORTING STAFF IS AWESOME