meridian psychological associates, llc.

I was referred to this office to get some testing done. I was pleasantly surprised at the speed in which this whole process took. My rough estimate would probably be around 2 months, diagnosis and all. Even so, I never felt rushed. I felt like I was being listened to in a judge free environment. Every staff member I encountered was nothing but kind and patient. After I received my diagnosis, I received a lengthy and detailed report about 3 business days later. It provided me with information I found very helpful and I’m grateful for my time spent with this office. This is a place I would feel comfortable recommending to friends and family.

I had a great experience. I was really worried about this place based on all the negative reviews, but I really did not have any other options; everywhere else I contacted had huge waitlists or were simply not accepting new clients. I came to leave a review for anyone else in the same boat who is considering taking a chance on this place. I was an adult needing reassessment having lost my diagnosis from over a decade ago. They did a thorough re-evaluation to make sure everything was okay. They don't really communicate via phone, BUT you will have really prompt and accurate information via email and your patient portal. They emailed me back a few weeks after I called and left a voicemail (one of the few places that even responded at all), I had an appointment offered within the month (there are three appointments necessary for assessment). I asked lots of questions about pricing and they told me the max out of pocket cost I could expect and were very transparent about the whole thing. The whole process took about 3 months to get the final assessment, but this is standard and actually quite good. I saw Dr. Janine Miller and she did a thorough and conscientious job and always made sure I fully understood all costs and timelines and the clinical results. The assessment was done by a clinical PHD student, but they were professional and prompt and collaborated closely with Dr. Miller. I really felt like my own health was being prioritized and that I was getting the best assessment possible, and that I had a voice in my own diagnosis. The address on google is incorrect, I think they changed location, but the website google takes you to is correct. I used a throwaway google account to write this review because I don't need it publicly documented that I got an assessment.

Worst service ever!! The referral was sent for my daughter in January. My appt was made in June. I did the hour intake June 9 th and the Dr said I would receive a call within two weeks to schedule her in person evaluation. July came and no call. I started calling and leaving messages. Voice mail states they will call back within 24 hours. I waited a week to two weeks between each message. I called at least 50 times, no joke but only left 3 messages. Finally someone answered. I was told she could not schedule appts. Only the scheduler could and she was out until Wednesday. It was Friday. So I've called every Wednesday for a month!!! No one ever answered again. I just saw on their website they were permanently closing!! That would've been nice to know considering my daughter has been waiting for her testing for months now!! This has delayed the treatment she needs. Now we have to start all over!! So glad this place is closing.

Same story as everyone else! Rude front office staff, late medical student to conduct my testing, was told the test would take 4 hours and it took 6, and the office is filthy! Dirty bathroom, unvacuumed carpet, dirty tables... just overall really gross. I don't even want to know what my insurance is going to bill me after all of this. I've let my primary care provider know about how terrible this place is... I wish I had read reviews before scheduling my appointments!

I waited nine months for my initial appointment. Then they asked if they could reschedule it for an earlier time and then they ended up calling me an hour after my original scheduled appointment time. The testing felt super rushed but once it was done, I still have not heard back about my report. I called to check on it and they said they called me back and I never heard anything back.

The testing that I went in for was very basic for this field. It wasn't complicated, but they managed to drag it out in the most ridiculous fashion, gaslight me and recommend treatment that doesn't make a bit of sense for my diagnosis. When I arrived for the testing, the person administering the testing didn't show up. No big deal, I understand that that can happen. People have emergencies. I was stuck waiting in the waiting room for 45 minutes longer than expected, but again, I get it things happen. I was promised that I would get the results of my test 3-4 weeks following the testing. Even told, that I could schedule an appointment with my primary care doctor around that time (I'm so glad I didn't.) At the end of the 4th week, I still had not even received a call to schedule the appointment to go over the testing. So I called the office, where they informed me that it would be another 6 weeks before I would be able to get my results. I asked for a refund because that was not at all what I signed up for, magically, I suddenly had an appointment for the next day. Fantastic. (I generally try to avoid creating a big fuss and asking for a refund, but for the amount I paid for these services, this was completely unacceptable, especially when they had told me they had the results.) The doctor that I spoke to was great, but she said the official report wouldn't be in until the following Monday, but she was going to be on vacation. She would make sure that it was sent after she got back. Again, I was totally okay with this, I understand that. The following Monday, I never received a report. So I waited until THURSDAY. I finally called and asked if I could get the report. I needed it to speak to my primary care doctor. The lady who I spoke to said she called me and left a message (she didn't) to confirm that I wanted it emailed (I had confirmed that with the doctor several times). I said I did, and she said she would send it over immediately. Guess what? Never received the report. She even confirmed my email address while I was on the phone with her. So I called on Friday. I asked to have the report sent. I sat on the phone with her while she sent it, and guess what! I suddenly got the report. Going over the report was disappointing because it showed a severe lack of understanding for my diagnosis. Overall I would NEVER recommend this office to anyone for anything. I wished I had read the other reviews before even considering this place.

The front staff is cold and not very helpful, yet I did have a good experience with the doctor and he explained what I needed to do to get evaluated and get my test results. It took time but I was able to get my diagnosis with 6 weeks. I would not go through them to get my medication, I sought other places for that.