Extra Space Storage

Great experience! Will certainly come here again when needed. Helpful and friendly staff. Clean, dry and spacious units for a great price!!! Loved the option for 24 hour gate and unit access also the digital gate access from the app! Would recommend them for sure!

Keith just helped me with my account hugely. I’ve been w the company over ten years and have never had a problem. Thank you for taking time out to help with my account today Keith. Your attention to each customer is definitely noted and appreciated

I just wanna give a BIG shout out to Extra Space Storage. I was in a really bad situation on Saturday after hours and I googled stores near my location. Therefore, Extra space storage was the 2nd on the list and I followed my first mind and gave them a call. The customers service I received on Saturday was absolutely outstanding. The units are clean, well kept and very spacious and don't forget reasonable. Also, Tyler is a very pleasant soul he listened to my issues and did want needed to be done. Thanks again world for still having compassionate, and customer friendly people in the world of 2024.

I signed up online was told I would have instant access. Showed up and the unit was locked. All units were locked, so no one has instant access unless you are there during office hours. After calling customer service and being transferred 3 times and waiting 30 minutes, I was told some one would call me within 20 minutes. After 4 hours I received a text, not a call, a text with no apologies no sorry we wasted half your day, all the text said was that the unit is now unlocked. Also they have weird slides on units that only takes one kind of lock, which they leave for you and then charge you for. Place had good price until you add sign up fee which why there is a fee for me to input my own information who knows? Also insurance fee, that can't be waived. So since I signed up for 4 months I'll stay but then will go somewhere else with better customer service.

When I first rented the 10x10 unit it was $87 per month. The price steadily went up what seemed like almost monthly. It wasn’t, but seemed like it. 2 and a half years later I couldn’t deal with it anymore. The increase was so often I decided to take my stuff elsewhere. My final payment was $196.00. That’s well over twice as much in 2 1/2 years. That’s not inflation, that’s robbery. I believe they know it’s a pain moving all your stuff so most people just pay the increase. I did for quite some time but that’s ridiculous. And when I moved out my mover pointed out the mouse or rat droppings around the unit. So it sounds like I might have a surprise or two when I unpack. Do not fall for these predators. Go somewhere else where you have a shot at not getting robbed. Run!! You’ve been warned.

I booked a unit online. Very simple, not a lot of questions or windows to go to. Then when I arrived a very nice young man Keith greeted. I found I had to change units as my perception of size was wrong. He found me another unit I viewed paid the difference and was moved in with in a hour.

This is a great facility and the staff is equally great. Keith the manager is great and is very knowledgeable and considerate of people.