Delegates Row Kindercare

I've enjoyed my 3 years having my son go to daycare here.
The teachers are so caring and attentive of the students needs and do a great job of communicating with the parents. I'm excited to have my son continue daycare here with the amazing staff & caring director.

If I was able to give this KinderCare a 0 star or a 1and a half star I would . The director Rana is very disrespectful to concerned parents. She scheduled a meeting with me about my son and caught a whole attitude with me because I came in to talk about why my son keeps getting sick . She flipped out on me during the meeting caused a whole seen as if she wanted everyone around to see . Very unprofessional Rana can’t control herself and her emotions she cursed me out during the meeting all because I was concerned about my son health at the daycare . She unenrolled my son the same day because she was mad . Let me tell you about this daycare now . This daycare is so DIRTY and UNSANITARY. I would NOT recommend you putting your child in this daycare, UNLESS you want your baby sick . It is a whole virus in their infant room . They have the toys in the infant room on the hard floor and give the babies them toys without rinsing them off . Another baby put a toy in their mouth hour later my son have that same toy in his mouth . My son has had many diapers rashes from this daycare because they don’t change him in a timely manner . Also my son had caught pink eye from being in this daycare. I took my son to the emergency room and they provided me medicine for him. I tell the daycare they have to apply the medicine to his eye twice a day. When I come to pick him up the medicine hasn’t even been touched. I asked they teacher did you apply the medicine she says “ I didn’t know when to give it to him” when I made it clear to give him his medicine twice a day . Also they assign each baby their own crib, this daycare had another baby in my son crib and my son in another daycare crib . Also before you walk into the daycare take a good look on the glass doors before you walk in and see how nasty them doors is . That will tell you a lot about the daycare itself. The play Mats in the infant room looks disgusting I know for sure they don’t clean the mats in there . Also I brought in a 84 pack of diapers in within 2 weeks their telling me my son needs more diapers, there is no way you went through all them diapers writhing 2 weeks. My son is also breast fed which his mom brings in 5 bottles of breast milk to get him through the day . I walk in to pick him up my son is drinking formula milk, when I told them when he first started he only drinks breast milk so why are you feeding him anything else then what I told you . Back to Rana she is a rude person it’s been plenty of times I’ve walked in the daycare to get my son and she’s going off about something. She carries bad body language, and when we was having a meeting she started talking about my family and my girlfriend. She called me out my name numerous times when all I wanted was to talk about my sons health . If you are reading this Don’t put your kid in this daycare . This daycare is under staffed so that means your child needs won’t be met until they are available. Terrible daycare, terrible director ms Rana . 0 star daycare my opinion the whole program is a 0 star overall from the director Ms Rana to the staff & To how dirty the whole daycare is .

My kids and I love the facility and staff. It’s always positive energy. Ms. Rana and the staff is amazing. They take time to care and build a loving relationship with the kids. The staff keeps the facility nice and clean.

Love this establishment my daughter started when she was 4 months and all the staff made me feel so comfortable they are hard working and loving, easy to communicate and i love that you can download the app to keep up and see what activities your kids are doing ! The director Rhana is amazing hard working and very dedicated to running a great clean & organized daycare ! Couldn’t of made a better decision choosing this Kindercare for my daughter

My wife has been working at this Kindercare for about 3 weeks now, and has been doing her best to take care of the kids she's in charge of despite very little to no training, or help. Everything I've heard about this place is deplorable. The director Rana & assistant director Mariah are incompetent, and uncaring for their employees, and the children they are in charge of. She will overcrowd classrooms where there are way too many kids for teachers to handle. There are very few proper sanitation supplies to go around. They will allow sick kids to be there, even though there's a policy for parents to not bring them, and infect the other kids, as well as staff. The Assistant director will work in the infant room with adult hardcore rap music playing, and will only help out minimally. I've been told the laundry is almost never done by the night staff like it's supposed to be. The food from the cafeteria is nearly inedible, and unhealthy as can be. To top this off my wife has yet to be paid, and we are heavily struggling financially because of it. There needs to be some kind of investigation into this place by CPS, or EOC. DO NOT bring your children here, avoid it at all cost!