Carter's My Plumber - Plumbers Indianapolis, Water Heater Repair

What was supposed to be an "easy" replace a water hose on my leaky kitchen faucet turned into needing a new faucet installed due to corrosion. Carter's My Plumbing were able to fit me in same day and the scheduling lady on the phone was very pleasant. Josh came by and installed that faucet within 30 mins and it works and looks beautiful! He was pleasant and in a jolly mood the whole time. Thank you for your expertise Josh!

Carter's My Plumber has been my plumber for years. They are always quick to respond, explain what's happening and options to approach it and I appreciate the respect for our cats as well! Grayson enjoyed Alex being here even when it got a little noisy and Alex was incredibly friendly, knowledgeable and courteous!

The customer service from the initial appointment call was excellent. I had to replace an outside spigot which was leaking and the service was outstanding. Service arrived within 3 hours of calling, within the time window quoted, and was outstanding and very reasonably priced. As a former Hope member customer, I highly recommend Carters both for their customer service and work product.

I found Carter’s Plumbing through a Google search and chose them because of their impressive five-star rating and thousands of positive reviews. I’m really glad I did, the service was excellent. Isaiah the technician arrived just a few hours after I called in the morning. He was professional, courteous, and took the time to clearly explain the issue and the recommended solution. I appreciated their transparency and thorough approach. Hopefully, I won’t need plumbing services again anytime soon , but if I do, Carter’s Plumbing will be my first call. I truly appreciate their service and highly recommend them.

Wow! Andrew and Deb were outstanding! Professional, skilled, punctual and polite! What a wonderful experience. Initially I called a couple of other companies for my plumbing issue and chose Carter’s My Plumber. So glad that I did! I have a future project and I look so forward to using their services again! The supervisor, Tim, stopped in and extended his assistance as well! What an awesome company!

Called Carters and they were able to schedule me for the next day. My toilet needed new inner workings as it kept running. Alex came out and was very nice, very professional. He took the time to explain everything and offered to look at my other toilets. He took care of the toilet and changed out the on/off valve. I would definitely use this company again!!

The tech arrived quickly and fixed the problem. He was very knowledgeable, fast , and clean! I would strongly recommend your company. This is the second time I have used Carter and both techs were great. Thanks again.