Caesars Southern Indiana

Let me tell you about my experience at Caesars Resort Southern Indiana. I am here for a state wide County Treasurer's conference. If you are out this way and you feel like gambling then perhaps its no different than any other casino. But if you are looking for a room to stay here ... keep driving. The hotel staff at front desk were not very courteous during check in and we equally jerks when I checked out. This hotel is 10 stories high. It has no Concierge. No bell boys. I saw older people pulling luggage carts themselves. The pool is closed. And there is no maid service. You want to clean up do it yourself. You want fresh towels or toiletries .. you have to call them and you make your own bed. Pretty lame for a so called 5 star resort. They have 3 restaurants but the first night 2 were closed. They have a Gordon Ramsey restaurant which but I've had much better meals at region restaurants. The ladies in charge of the conference did a wonderful job accommodating and entertaining a few hundred people. It's too bad the hotel didn't feel the same way. I just checked out. I asked the clerk when I was done if I needed anything else from him. His reply was " I don't know" . And he said it with a smirk. Well it was a little before 7am so I just gave him a look and left. Needless to say I'll drive out of my way before staying here again.

I’ve stayed here 5 times this year - all were complimentary. The hotel is very dated and is currently getting a makeover. I’m not sure if that includes the rooms or not, but in the current condition the hotel is a mess. It’s also a bit off the beaten path, so if you aren’t local, be aware it’s a few miles out. Not too far, but it’s a slow road. I have not eaten at any of the restaurants but the casino has a good variety of games and it appears to have newer slots. It is a strange set up with the hotel being removed from the casino, but accessible through walking bridge. All in all, it’s worth a visit if you are in the area. However, unless it drastically changes, I don’t feel like it rates higher than average (3 *). If I had not received the rooms comp’d, I wouldn’t have stayed again. Not that the facility is that bad, but for my needs it’s a bit out of the way.

Dog poop in floor of our room. Stepped in it. Front Desk a tad bit rude. Drinks $10 for 6 oz of ice and ends up being two sips after waiting in a long line. No beverage waitresses. No valet. No bellhop. Skunk Weed in the halls all weekend. No one ever does a thing about it. Poker room manager told someone if they didn’t like his changes then get out. Even the dealers are complaining about how that room is run now. There will be a nice high no limit game going and they will come say you are low limit now. Hey how about opening up more tables and giving your dealers a chance to make decent tips instead of catering to street bums. They just don’t care anymore about customers. Room service no longer allowed to bring ice with your drinks. Casino floor was dirty and people were pulling chairs to sit with others leaving some machines with no chairs to sit. Seen only one $1300 jackpot. Room service is very limited hours. Overall the place sucks.

No free drinks while gambling is a terrible business model. Especially when you only open one bar and the line is halfway down the casino floor. Security took my miller lites also, if you like being sober this is the place for you.

Honestly the staff was good at the front desk. If you are booking for a weekend you better go out for breakfast instead of getting the non complimentary breakfast here. Room service can’t bring breakfast to your room on the weekends. You can not go down to the breakfast grab a sausage biscuit and bring it back to your room on the weekends, not allowed. The place absolutely stinks with mildew smell and weed. Stayed on the 7th floor, the room had mold spots and showed staff/front desk this. The room had water coming from the wall and woke up with a soaked pillow, again showed staff this. If you touched the ceiling water would pour from the wall, again showed staff video of this. All I received was a "thanks for letting us know." With my experience being what it is I would not recommend staying here at all as I will not stay at this location again. Stay closer to town for a better experience. This location should be shut down and completely redone.

Went for a concert. All employees that I interacted with were really helpful and nice. The concert venue was nice and the sound was good. The only negative was standing in line to get into the music venue I had people standing right next to me smoking. Someone said it was a no smoking are they were in, but they were smoking there regardless. They could have had people enter through the end rather than the side and they would not be standing on the casino floor with the smoke. I have asthma and am allergic to cigarette smoke so it was a problem for me the rest of the night. Other than that I would be really happy to go back. The food at The Grill was good too. I did not rent a room.

Visited one night on the way to Fort Wayne. The rooms were comfy and clean. The casino was something new to me as I had never been on a riverboat type before. It was fun but took a bit to get used to. For a short stay, it was good to rest and be able to get back to on the road. The restaurant was good and filling. It was free since it was comped. Both my stay and food were... no complaints here.