Benjamin Franklin Plumbing of Indianapolis

Mark was timely, professional, and exceptional in his service. He was educating me for future needs as well which I greatly appreciated! I’m so grateful and would absolutely work with Mark and Ben Franklin again. Wonderful service every time. Highly recommend!

John was helpful, on time and completed the work efficiently. However he didn’t replace the filler tube - so we can’t use the toilet even after the wall valve replacement. Also - $394 to replace the wall valve? The part costs ~$20 so we paid $374 for about 10 minutes of labor? I will not use this company again nor recommend them to anyone else.

Rodney did great. But, the price Benjamin Franklin charged us was outrageous. I estimate we were charged approx $500/hour labor, as I could not get an itemized receipt. The replacement faucet set is rock-bottom plastic material. I am thankful the leak was quickly fixed, but I absolutely feel taken advantage of. Live and learn.

This review is from Patrick Tucker ) had to use her Google account because I have already submitted a review for Him Farmer of Benjamin Franklin plumbing 5 STARS). Brent and Chris M. deserve 5 STARS also for the GREAT work they did on fixing the dripping faucet in my bathroom and installing a brand new faucet system that is up to code and so much better than it was before. They took the time to answer all the questions I had and showed me how to use the new equipment when installed. They were able to complete the work quickly without having to be to abrasive ( had to pull the frame from the panel to the water cabinet of the shut off valve, but the nailed them back in place). Very professional and courteous. Thanks again for all you did . You bot deserve a bonus. Will recommend Benjamin Franklin to anyone needing plumbing services.

As always, a great experience with Benjamin Franklin plumbing! Yes, they were a little late getting here, but sometimes she you can't help that when jobs take a little bit longer than you expect. Once they got here they went right to work and wow, they Really got things done quickly! They also answered any questions I had. No wonder we've used them for the past 20 years. they may cost just a little bit more than others, but they get the job done and they get it done right!

Brian was top notch! He repaired the problem in a thorough and timely manner. He was very helpful and courteous. He took the time to show me the problem and explain the repair. I would highly recommend him.

We had a plugged drain in our basement shower that needed immediate attention. Company was easy to contact and offered to send someone within an hour. Brian was the plumber that came and was very efficient in taking care of the problem. I would definitely use them again