Hix Wrecker Service

I want to share my experience with Hix Wrecker Service with you. From my first call I was treated with respect and care and much friendliness. I can't tell you how kind this company is. When my tow truck driver, JJ, arrived he was so polite and sympathetic and knowledgeable. He worked quickly and efficiently and was so very kind. He explained how my wheel works and what could be the problem. This will help me when I take the camper into a shop to be repaired. I had a great experience with everyone at this Hix and would totally recommend them; kudos to driver, JJ and all their staff.

My car was towed. I called and the lady couldn’t give me any information except the fact that this was a different location so she couldn’t give me any fees or anything. She was stumbling over her words the entire time I was talking to her. Why works you have your phone calls roll over to another location if they can’t give you fees and prices? Now I have to wait until 8 to get a price to get my car. Blasphemy

I had my car towed, I told them the correct address the first time, apparently they took it to the wrong address which I wasn’t mad about it, I understand mistakes happen. But then they tried to charge me for their mistake and when I said I wasn’t paying for there mistake, only the $165 that I was originally quoted, she started threatening me saying she was going to impound my car. A much kinder women was able to reconcile the situation and we got it figured out. But whoever threatened me, a paying customer, was completely unprofessional. I won’t be doing business with this company ever again.

Mr Jimmy was awesome! He was an absolute expert at his craft. Super good man. Hopefully you never need a tow, but stuff happens. If you do need a tow, this is the only place to call. Fair price and friendly service is almost non-existent in today's world. Surprisingly, you get both a Hix Wrecker. I highly recommend Hix. Give Miss Wanda a call and she'll get you squared away in no time! Safe travels my friends!

Very unprofessional, very rude, and a real scam company that charges $1,700 for 5 miles with a semi truck. And don’t deceive people by having your friends give fake 5-star reviews.

So you can see the time stamp an I just had to call and they tell me the driver will be leaving the lot shortly??? So I had to call to get that I am maybe 6 miles away and if your driver is in the lot?? Guess since it’s an insurance that’s easy money for them it’s 744 pm and I have been sitting broke down on the road waiting

"Steve of Hix Wrecker Service, Inc. is an absolute pro! He towed my vehicle with care and ease, and his excellent communication made the whole process stress-free. His expertise and friendly demeanor are truly appreciated. If you need towing or recovery services, look no further than Steve and Hix Wrecker Service, Inc. They're reliable, efficient, and provide top-notch service. Thanks again, Steve!"