El Jalapeño Mexican Restaurant Indy

I've heard good things about this place so I've decided to go and give them a try with my family. Very colorful inside. I ordered the fajita steak taco salad and a large cheese dip. The cheese dip looked like a small and the the fajita taco salad was indeed a large portion and good but there was too much onions in it. I don't know what my mom and brother ordered but they liked it. (Also pictured)

Food was great and the service was exceptional! I wish I knew the writer's name - he was the best! . Next time in Indie we will be back.

I had the El Carnitas with the corn tortillas, lettuce, tomatoes, guacamole, rice, and refried beans. The chips and salsa before the meal was excellent. The chips were light and crisp and the salsa had great flavor. The chunks of pork are nice and moist and not dried out. Very good. I will be back to try other things next time but this ranks right up there for the Carnitas. Excellent!

I don't know what was off this Sunday. I know they had a large party at noon or so but they had no silverware. Tiny plastic silverware does not work at all with Mexican food. The hallway to restrooms smelled very strong of sewer as well as the bathroom itself. There were.no paper towels in the hour we were there and soap in only one dispenser. Hard to rate correctly as food was very good as usual and servers are very nice.

The food was excellent but the waiter was kinda clueless. Also Jame thang is a corn ball.

1st Review: I went here for the first time and I was very pleased with the food. My wife and I ordered steak tacos and they were delicious. The food was hot, and made in a timely manner. I will definately be coming back for more in the near future. 2nd: I went back again, and I was very pleased with the food and service! 3rd: Went here for lunch recently and tried the Supreme Nachos and they were really good and the price wasn't bad!

I, along with many of my coworkers, have eaten at El Jalapeno's quite a few times over the years. Service/food has always been great however this most recent visit unfortunately was met with a not so pleasant experience. While eating, I noticed a bug crawling on my food - figured it was a gnat, ready to fly away, but it continued to crawl and I realized it was some other type of bug that came on my food, more than likely from the kitchen. When the waitress checked on us, I showed her the picture I took (as this thing just continued to crawl and crawl) and my coworker and I requested the food be taken away as we didn't have the appetite to continue. Didn't complain, didn't ask for the tacos to be removed from the bill, didn't ask to speak with the manager... We planned to continue to enjoy our beverage and chips (knowing how sometimes these things are just simply inevitable having both worked in the restaurant industry). The manager soon came over to the table demanding to see the picture and kept saying 'what is this' as I continued to explain it was a bug I saw in my food. His response was 'why didn't you call me or the waitress to show us the bug'. I explained that we told the waitress, she took our food and he proceeded to huff and puff and walk away. We were soon presented our bill with the tacos removed from the receipt. When we went to pay the remaining balance of our bill, the manager came from the kitchen, saw me, and quickly returned to the kitchen. I asked the waitress if I could speak with him, which I then expressed to him that I was disappointed with his approach to the situation; I shared with him that I didn't request that he come to our table as I didn't want to cause a scene (which he ultimately did). We enjoyed eating there and did so frequently - we simply just did not have the appetite to continue. I told him we did not ask for the tacos to be removed from our plate, although it was appreciated. His response? "I have never seen you come here before". No apology, not a speck of remorse. After we left, I plugged the photo into chatgpt to see if we could figure out what kind of bug it may have been - "the bug in your photo appears to be a baby cockroach, also known as a nymph". If there are baby cockroaches, then there are definitely more where he came from... Unfortunately, that is perhaps why he was very dismissive, I guess we'll never know. I certainly hope the restaurant looks to rectify their likely bug issue that exists, but that also the manager can learn to develop a sense of compassion for its customers.