Value City Furniture

Worst and horrible experience with salesman name Shakeel and manager name Eric. Delivered late and missing stuff and damaged product. There were so many items missing like dressing, side table, chest and mattress. On the time of order we asked them to deliver everything by 31st and they confirmed that everything will be on time. But first time they missed delivery, then second time sent delivery with so many items missing and they asked another 15 days to deliver rest of the stuff. Also their delivery team didn't pickup trash after delivery. Created alot of mess in my house. I had a 2 year baby and we moved from California. Due to their late delivery we had to spent so many days in hotel . I never recommend to anyone buy stuff from them. Other stores are providing way better service. Stay away from these people. They ll waste your time and money.

Mr. Marcus Murphy was a pleasure to work with we called from Avon to just go over to take a look at the floor model and ended up buying a dining set plus the sectional special order from him He was so helps and patient Thank you Mr. Marcus

I wish i could give them zero star. I have never seen such kind of worst service in my life. I gave them 2 numbers to contact me before delivery. They did not reach me any number and sent delivery guy without informing us. No phone call, no message we got from them. When we asked then they said they can re deliver after 3 days. After 3 days they came with short stuff and damaged product. There was no chest, no dressing, no side table and no mattress. When i called then they said "we don't know why this order delivered short " and then they gave me another delivery date after 15 days. We moved from cali and my kids were sleeping on floor. I already spent 3 days in hotel and i was out of money to spend more nights in the hotel. Salesman Shakeel and manager name Eric provided me worst service. WILL NEVER EVER RECOMMEND TO ANYONE TO BUY FURNITURE FROM THIS STORE. Stay away from them. Ashley and other stores are providing way better service than them.

Love my new chair. Easy purchase and delivery process. I was called ahead of delivery and really appreciate that.

The delivery person was courteous and went well beyond in delivering the item. He is one of the few of whom I've encountered throughout my moving experience who believes and takes pride in doing his job. I could have taken the item at the truck, but he explained the procedures to me and followed them to the letter. Dedication of this caliber is rare.

I had a horrible experience with the company as a buyer please save your time and money and go elsewhere!!!! I bought a table set and the delivery dates had changed 3 times with them charging my husband and I 200$ for delivery fee which we didn’t mind paying for it. I explained to the manager that I can only be at home at a certain time and date due to my busy schedules and they agreed to that but kept changing the delivery date!!! I finally told them to canceled my delivery and refund me back the money!!! They do not care or value their customers they are very unprofessional and incompetent!! First time buying from you shame on you and your whole staff you should not be working with people… Check the Zoo they hiring for people like you since yall acting like animals.

Everything is going smoothly. Please ensure the delivery personnel wear shoe covers to avoid tracking in mud. And a huge thanks to Roger Vent my sells person. He did an excellent job. Thank you. ✌