Indy South Foot & Ankle

I went in for my appointment, everyone was very friendly and caring. My left foot was in pain,after taking x-rays ,it was discovered I had Charcot Foot. My doctor explained everything in detail ,he told me and didn't sugar coat it. The information hit me like a brick,but I appreciate what he told me. Awesome doctors and staff. Highly recommend them.

These medical professionals know how to treat patients! Each person I came in contact with in this office was friendly, personable and professional! Dr. Runkle was great, so kind and wanted to diagnose my issue before rushing into giving a shot or putting me into a boot.

Everyone in the office was super friendly and welcoming. Dr. Stevens was very professional and clearly knew what problems I was having and had a clear plan of action. He made me feel very comfortable with the plan. My experience at the office could not have been better. I would totally recommend Dr. Stevens to anyone looking for an Amazing podiatrist!

Dr. Stevens and all of his staff are friendly, kind and respectful. My appointments were always on time with little to no waiting. I highly recommend Dr. Stevens and his clinic for any and all foot problems and concerns.

If I could give zero stars, I would. I had an appointment with Dr. Jeffrey Stevens on May 29, 2025, regarding pain in my left heel. Despite arriving on time, I waited for nearly 50 minutes in the waiting room. Once in the exam room, Dr. Stevens introduced himself and surprisingly asked about my nationality—which felt inappropriate and irrelevant to the visit. After a very brief assessment, he diagnosed my condition as plantar fasciitis and presented four treatment options. Two involved purchasing shoe inserts (around $50) or more expensive shoes. The third was at-home physical therapy, and the fourth was receiving an injection. Initially, I assumed the inserts were custom-made, but they were not. I opted to try the at-home exercises first, but Dr. Stevens was insistent on the inserts. When I declined and explained that I wanted to see how exercises worked first, he appeared visibly upset and abruptly left the room without further discussion. I was genuinely shocked by this behavior and lack of professionalism. Based on this experience, I would not recommend this provider to others.If I could give zero stars, I would. I had an appointment with Dr. Jeffrey Stevens on May 29, 2025, regarding pain in my left heel. Despite arriving on time, I waited for nearly 50 minutes in the waiting room. Once in the exam room, Dr. Stevens introduced himself and surprisingly asked about my nationality—which felt inappropriate and irrelevant to the visit. After a very brief assessment, he diagnosed my condition as plantar fasciitis and presented four treatment options. Two involved purchasing shoe inserts (around $50) or more expensive shoes. The third was at-home physical therapy, and the fourth was receiving an injection. Initially, I assumed the inserts were custom-made, but they were not. I opted to try the at-home exercises first, but Dr. Stevens was insistent on the inserts. When I declined and explained that I wanted to see how exercises worked first, he appeared visibly upset and abruptly left the room without further discussion. I was genuinely shocked by this behavior and lack of professionalism. Based on this experience, I would not recommend this provider to others.

I have been trying to decide what I was going to do, and after talking to several people I decided to write a review. I was scheduled to have surgery on 4-21-25 and as a result of the way I was talked to by the girl at the front desk, decided to cancel. On 4-14-25 I went to St Francis to have some pre-op blood work and an EKG done. I had that done and my husband asked if we needed to do anything else done and was told no. He ask what time my surgery was scheduled for on the 21st. and they said it had not been determined yet and we would be notified. On Thursday the 17th. I received a call from the hospital, stating that I had an appt. at 1:00 P.M. on the 18th. to meet with an Internal Medicine doctor. I explained that I would not be able to do that, I already had an appt. with my cardiologist for that time. The appt. with my cardiologist had been scheduled in advance and was in no way related to my foot surgery. The cardiologist is at Community south and the foot surgery was at St. Francis. I tried to tell the person at the desk this and she asked if she could talk to my husband. She said she felt she could get him to understand better than me. I came back at her and told her that I understood perfectly and was not stupid. She kept telling me that the 2 appts were related and I just told her to forget the whole thing. I have never had a problem before with the office and did not appreciate the way I was treated. I like Dr. Runkel and was very pleased with the care I received. My husband was sitting next to me the whole time i was on the phone and heard the entire conversation. When I called the office after the hospital called, they told me to contact Dr. Runkel's office and let them know that I would not be able to keep the appt. I don't understand why I was notified that I had this appt., and not ask if I would be able to make the appt. on the 18th. I have never had to go through this many steps to get a procedure done. Most time the doctor doing the procedure calls the cardiologist and ask for his ok to preform the procedure. When I call a doctor's office I expect to be treated with respect. As a result, I have decided to look else where for a new doctor. Also the new girl assisting Dr. Runkel was supposed to call me the day after my last visit and set up scheduling. I told her when I was there that I could not do it that day, as I needed to check my calendar. She never called and I still have never received a call. Please advise Dr. Runkel of these issues and let him know I appreciate his care.

I visited Indy South Foot and Ankle for a procedure, but during my first appointment, they told me I’d need to return another day for the actual treatment. Nothing was done at that initial visit — no procedure, no real treatment — yet I was still charged $140. When I came back for the actual procedure as instructed, I was charged another $150. I essentially paid $290 for something that should have been handled in a single visit. It feels like poor communication and unnecessary billing. I expected more transparency and better patient care.