ATI Physical Therapy

I really love this place. This is my first time in physical therapy, so I don't know how it goes in other places, but it feels like a community approach to care here. I've been with 3 different therapists so far, but they are all very familiar with me, so they have all helped multiple times during my visit. I appreciate that they really do care about their jobs and always check in with me. They never assume I can do something and are always willing to meet me where I am. I'm still early in my PT journey, but already seeing results. Love people who love what they do.

Insane and unethical billing practices. If you haven’t met your deductible, they charge you $50 up front before each visit, and then if your insurance ends up paying for the visits (as mine did) they don’t refund your money. And on top of that, they billed me $51.32 for downloading their ATI Physical therapy app that I never wanted and never used, I only downloaded it because I got an email that my physical therapist had sent me a message and I had to download the app to view it. Surprise surprise. There was no message from my PT, just some automated message. Ridiculous. I called to have the charge removed and they said they couldn’t because it was "legitimate". Sounds illegal to me. There was NO mention that there was a charge for downloading the app. There are sooo many good places to go got PT, do not go here.

Had a terrible experience here. PT did not pay attention to me and would just give me exercises to do while chatting with their coworkers and other clients. Quit after 2 sessions because I felt I could do better at home with the internet for free. Now doing PT through IU Health and having a SIGNIFICANTLY better experience.

I’ve had Brent as my PT and he has been great. He has a great sense of humor and is so sincere. Chris and Simone have helped a bit at the front desk and have gotten me started. I’ve really appreciated their positive attitudes. Nobody told me physical therapy would be hard, but with great people like Brent, Chris, and Simone it feels a little easier! Thanks team!

I think ATI is just fantastic so far. I've only been there three times, but it doesn't seem like a physical therapy atmosphere. They make you feel comfortable, and it is evident that they love their jobs. I love the fact that they work as a team, you can be working with one therapist one minute, and the next minute somebody else jumps in because they're needed, and you don't really realize the transition. If you need physical therapy, this is the place to go.

I've had a great experience with the ATI team they really help you together thru the process. It's in a neat clean and sterile environment

I really like this place , it’s nice & clean , that staff are wonderful & most helpful, I look forward to my next visits , they care about helping us get our mobility back, I highly recommend them percent