Cento Shoes

I am so grateful that I found Cento Shoes! My experience, from my initial email contact, visiting the shop to drop off the shoes that needed to be repaired, and returning today to pick them up, was fantastic. The business is owned and operated by a family, and that's how they treated me. My shoes are as good as new! I can't recommend this business highly enough.

I am so grateful to Cento Shoes!!! They went above and beyond with their level of craftsmanship and customer service that I didn’t think existed anymore! I brought in a pair of Dansko Mary Jane platforms that had been worn to death for almost 10 years. They re-soled them, patched and re-stapled the straps and brought them back to their original shiny, red color! It was a revelation! Since I was lost and flustered they were very patient with me staying open several minutes to hand me my shoes on the street!! Thank you!!!❤️

I took my vintage boots in to be repaired and am completely in awe of the job Cento did. Stunning! I don’t have a photo of my boots before but suffice to say they were on their last leg—cracked sole, tons of scuffs, 30 years of wear. The boots look awesome and are ready for another 20 years of use! Jennifer was helpful and kind, service was fast and communicative. I would highly recommend the business for people who are able to/interested in investing in repairing their shoes instead of throwing them away, and who value quality craftsmanship.

What a pleasant experience! Wonderfully kind, patient, and driven to serve whatever you need. The insoles of my AEs had crimped on me the day before and they were the only dress boots I had for the next two days. I was able to get the right replacement for my insoles and they even serviced the boots for a different issue without any charge!

I LOVE THIS PLACE!! The Centos are great people and do a tremendous job. I recently lost weight and need to have some high end custom belts shortened. It was completely seamless and the belts are even better thank when I originally bought them. Thank you Cento Shoes!! You're the best.

Centos did an absolute amazing job on my purse! I bought this coach bag last year and I love it, but it only had two small straps (to wear it on your arm) and a really long strap (to wear it as a cross body). I desperately wanted it to be a shoulder bag. So, I took it to Centos and they crafted me longer straps! The quality of the leather is amazing and they color matched it to the rest of my bag so well! Even the stitching is an exact color! Thanks so much Centos to making my perfect bag for the fall/winter!!!

I'm beyond disappointed with the customer service and the quality of the repair. A poor attempt was made to match the leather. This repair work is laughable and I'm shocked that the cobbler was ok with adding such an off color to the bag without consulting the customer. The bag is pretty much worthless. I can't sell it and do not desire to carry the bag. The worst part is the failure to accommodate a dissatisfied customer. The owner (she) told me they could possibly dye the leather but I would be charged because it was an extensive process. Really? There was no offer for partial refund which I didn't want, I wanted the bag repaired properly. You're that money hungry that you would charge me more money to right your wrong. Have you ever considered customer retention and the fact as a satisfied customer you would have more business from me? This was my first time having a repair here and I would never go back or recommend them to anyone. The customer service is not good at all. One of the owners, the lady, said to me "You asked us to replace the piping and that's what we did" Is this the response to give a customer who's sorely disappointed with the type, color and quality of leather used for the repair. I paid $120 for this repair and will have to pay another $120 or more to right this wrong. I don't ever write negative reviews even when I've had a bad experience but the customer service was awful and I can't overlook how I was treated