Pet Palace - Indianapolis

Pet Palace went above and beyond for my dog Leif. When I first arrived, I quickly realized I had booked for the wrong weekend. This was a huge concern as I was visiting from out of town. The staff quickly found room for my dog and reassured me it was no problem. I cannot tell you the amount of gratitude I had at this moment. To know my dog would have a safe place to stay for two nights while I was away from home was exactly what I needed. Each staff member loved my dog like he was their own. They even played with him in the snow (his favorite thing to do as he is a Newfoundland). They gave him treats and extra pets. The kennel he stayed in was their largest. It had a camera so I could see him anytime I wanted. This was also reassuring. I enjoyed being able to check on him while also knowing he was in good hands. The pick up and drop off was a breeze. The staff reassured me that no news is good news, and quickly calmed any anxiety I had about leaving my boy at a kennel out of state for the first time. The prices were very reasonable as well. I highly recommend Pet Palace, and if I am ever in need of boarding my dog again while in Indiana, I will definitely use them. Thank you to each staff member who made me feel comfortable leaving my boy Leif, and for taking exceptional care of him.

I really love taking my dog to Pet Palace to see Emily. We go out of our way to take him to Emily and her service is above and beyond. Gary always looks very handsome and happy when I pick him up!

I recently used this grooming service for my 5 yr old dog Knoxx and couldn’t be happier with the experience. From the moment I arrived, the staff were friendly, professional, and clearly passionate about what they do. The environment was clean, calm, and well-organized, which immediately made me feel confident that I was in good hands. The grooming itself was excellent! The attention to detail was evident in every step. My pet came out looking fresh, neat, and incredibly well cared for. I especially appreciated the gentle handling and the way the groomer took the time to understand my pet’s needs and comfort level as I explained Knoxx gets very anxious and does not like being groomed. Communication was clear, pricing was fair, and the results were outstanding. I highly recommend this grooming service to anyone looking for skilled care, great customer service, and a reliable, stress-free experience. I’ll definitely be returning!

Staff is super welcoming and my pup is always excited to come in! Their groomer Emily always does an amazing job on my dog as well and he loves her! Would definitely recommend if you are looking for boarding or grooming for your doggies! 🙂

It’s a long drive for me, but they’ve always done a good job with my dog Zeus. As you can see from the pics after a recent grooming session - happy and pretty. 🐶 Staff are nice. Nice facility. Big area for the dogs to go potty outside before going in and when leaving. They also have a waste station with disposable bags you can use as well to pickup up after your dog. Which you should! Be responsible. Keep things clean for others. I recommend them.

Emily is absolutely amazing with my white malteese. I have taken him many places and have never been completely satisfied until he was groomed by Emily. Thank you for loving my little white dog and making him shine like the diamond he is! You are the best Emily.

I had a fantastic experience boarding my pupper here. The staff were so kind and attentive. It gave me great peace of mind knowing my fur baby was genuinely cared for. Couldn’t recommend them more, the team are absolutely wonderful!