Extended Stay America- Suites- Indianapolis - Northwest - I-465

Bed bugs. They have bed bugs. And the room literally smells like wet pee at a pool. They also did nothing other than offer an alternate room, when supposedly they were fully booked up when I checked in. Also, make sure you check your rates because there was supposed to be an 85$ a night fee, but only 2 nights were 85$. They jacked the prices up to 125$ a night for the other 2 nights. Reservation was made made back in March. Also outdoor pool is closed and way over grown. The GM was very unhelpful and didn't even MAKE me change rooms. They offered the option, despite premise liability laws. Do not recommend.

While I was at the hospital having a procedure done "someone" took it upon themselves to check out my room for some reason. I wasn't back from the hospital 10 minutes when the front office girls showed up at my room telling me I had to leave! Confused - I asked why. Apparently the person who stopped in for a quick look ( I honestly don't know what that was about!) said my room was filthy and I had trash everywhere and my dog pooped on the bed. As they could see no poop anywhere - trash in the trash bag in the kitchen - I had been separating laundry - which was on the floor. Sure a little messy yes - but not enough to panic over or tell lies on! The manager allowed me to stay that night but told me to leave in the morning!! It's sad to see them throw out a 63 yr old disabled senior because I'm "untidy". Isn't this discrimination?!!! I think so!!!!!

We booked in late May for a stay in early August. When I called to confirm our reservation, the clerk asked how soon I could "get there" as Priceline (the third party I booked with) had over booked and if I came after noon, I might not have a room. The room itself was ok, nothing special, but had a kitchen (you have to ask for pans/plates/utensils), a separate living area, and a designated sleeping area. The shower only had the setting of pressure wash so be aware of that. We asked for extra towels and were told we had to turn in the used ones to be washed. Overall this is an OK hotel. Its close to shopping (Costco), restaurants, and if you need something you forgot there's a Walmart about a mile away.

Christine Greer from was Amazing. She treated me and my family very well and made my stay amazing. Will be staying again. Good hospitality

Worst experience ever. Made a paid reservation and informed the hotel in advance about our late check in. However when we arrived, they made an excuse that we have run the NIGHT AUDIT and now we cannot check you in. Ridiculous! Their policy says we can check in anytime from 3pm to 10am next day. Think twice if you are booking and checking in late!! Had to find another hotel and pay twice for one night s stay.

Dennis was an amazing person to work with when getting a room! He was kind, patient, and understanding when we were dealing with Booking.com problems. Highly recommend this place!!!

It was all I needed. The problem was the room was kinda dirty and the bathroom door wouldn't shut. Because it was broke room 211. Be careful they may try to keep your deposit. Cuz ive never had a hotel keep the deposit this long. I was only there for one day and just slept. This is 5 days later and still no deposit. Never waited this long at any other hotel, called them up and they said I'd only get 88 dollars back because of some wifi I didn't even use. I got to the hotel around 9 o'clock and went to sleep right away. Never again will I stay here